Tag: Alexa

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Amazon Books San Diego

My wife and I drove to Westfield UTC to walk around on this bright sunny day, and to reminisce. Soon after we moved to San Diego in late 2007, my daughter started skating at Ice Town (since renamed UTC Ice), which is inside the mall’s food court. There, Firefighters gave her a Santa’s hat on Christmas Eve, 2008. We hadn’t visited the La Jolla retail complex for at least six months, and I suspect much longer. Hehe, we missed out. In September 2016, the second Amazon Books store opened there. The first is in Seattle, and there is another in Portland, Oregon.

Eleven months ago, when Wall Street Journal broke Amazon’s plan to open the shops, I offered some good reasons why the strategy makes sense, even if it might seem nonsensical when bookstores are shutting around the nation— the online retailer’s Kindle ebook business being a major reason. I had no idea then, or until today, that San Diego was among the locations. UTC is a good choice. Amazon Books is diagonally across from Apple Store, in a mall that is very outdoor shopping/walking friendly and courts a clientele that would shop for titles they can hold and read; no device or screen required. 

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The iPhone Metaphor

Today we arrive at the first of two 10-year anniversaries regarding iPhone: Steve Jobs unveiling the handset six months before its release—unusual for Apple’s then-CEO to pre-announce something, but necessary, with the federal regulatory rigmarole that cellular devices go through. Jobs and his management team brought the smartphone to market at great risk: Established and entrenched manufacturers, mainly Nokia, had huge distribution channels and massive amounts of research and development invested in their cellulars. iPhone debuted in one market (United States) and on a single carrier (AT&T, which concurrently rebranded). By most measures of business strategies: Insanity. But risk was a defining characteristic of Jobs’ leadership style running the company.

You will read many “state of iPhone” analyses and commentaries this week spotlighting slowing sales, as buying growth plateaus in major markets (China, Europe, and the United States) and observing that Android continues to gobble global market share. The problem with iPhone is something else, and it’s a metaphor for what’s desperately wrong at Apple as 2017 starts: Loss of innovative mindshare; obsession with an outdated design motif; unwillingness to take meaningful risks. The company’s fortunes rose with iPhone, and they will fall with it.