Tag: microsoft

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I Tipped Over the Apple Cart

During December 1998, I walked into CompUSA and walked out with my first Apple computer, the original Bondi Blue iMac. Appropriate timing, perhaps, December 2022 brought that chapter of my digital lifestyle to a close. I have moved on from the company that Steve Jobs’ vision built and which Tim Cook turned into an empire.

Since that winter’s day 24 years earlier, I primarily used fruit-logo hardware, despite additionally running Windows PCs for many years (since Microsoft was my beat as a reporter). The biggest gap came with my enthusiasm for Chromebook, starting in 2011 and 12. If Google still sold something as luxurious as the Pixel or LS successor, I likely would be typing on a Chromebook now.

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Gone But Not Forgotten

Two years ago last month, during business-crushing SARS-CoV-2 (severe acute respiratory syndrome Coronavirus 2)/COVID-19 lockdowns, Microsoft unceremoniously announced the closure of all 83 stores, signaling the end of a too-short-lived retail expansion. In 2022, three flagship shops—in Australia, United Kingdom, and United States—remain, converted into so-called “experience centers”.

Rummaging through old photos—the Featured Image from Aug. 2, 2016—I stop for another moment to remember what was and could have been better. Microsoft Store should have succeeded like Apple’s massive retail experiment started on May 19, 2001. 

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In the Windows

In a sudden, surprising retreat, Microsoft announced the closing of all 83 retail stores, on June 26, 2020. Yes, it’s reasonable to wonder if SARS-CoV-2 (severe acute respiratory syndrome Coronavirus 2)/COVID-19 lockdowns played part in the decision. During normal times, the location at Fashion Valley Mall was never as busy as Apple Store, but the shop served vital brand, sales, and services roles. I am disappointed to see Microsoft Store gone.

I used iPhone 4 to capture the Featured Image, looking inside the San Diego location, on April 19, 2011. Vitals: f/2.8, ISO 80, 1/125 sec, 3.85mm; 3:30 p.m. PDT.

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A 20-Year-Old Memento

While rummaging around for one of our daughter’s old drawings, my wife pulled out my press pass issued by the U.S. Court of Appeals for the District of Columbia Circuit 20 years ago. At the time, Microsoft sought to overturn, or at least diminish, its adverse antitrust ruling and recommended remedy that would break the company into separate applications and operating systems companies. The U.S. Justice Department and 20 states attorneys general filed the initial case in May 1998. One state dropped out almost immediately. If I rightly recall, only 18 states remained by mid-2001.

I was a staff writer for CNET News.com and remember the court case well. My reporting got lots of attention, particularly analyses of the case and where it would lead—such as prediction that the appeals court would remove the trial judge; it did and upheld eight antitrust offenses. I am unable to find the news piece online because CNET removed the byline from all my stories—presumably purged in a content management system upgrade five years (or so) ago. Even more disturbing: The stories I have found universally have the wrong datelines. For example, my report “New judge assigned in Microsoft trial” has a publication date of July 20, 2002 but should be Aug. 24, 2001. Ugh.

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Build 2019: Principles Behind Microsoft Design

For the first time in a half-decade, I watched a Microsoft Build keynote this morning. Time gives fresh perspective, looking at where the company was compared to where it is today. Listening to CEO Satya Nadella and other Softies, I repeatedly found myself reminded of Isaac Asimov’s three laws or Robotics and how they might realistically be applied in the 21st Century. The rules, whether wise or not, set to ensure that humans could safely interact with complex, thinking machines. In Asimov’s science fiction stories, the laws were core components of the automaton’s brain—baked in, so to speak, and thus inviolable. They were there by design; foundationally.

Behind all product design, there are principles. During the Steve Jobs era, simplicity was among Apple’s main design ethics. As today’s developer conference keynote reminds, Microsoft embraces something broader—design ethics that harken back to the company’s founding objectives and others that share similar purpose as the robotic laws. On the latter point, Nadella repeatedly spoke about “trust” and “collective responsibility”. These are fundamental principles of design, particularly as Artificial Intelligence usage expands and more corporate developers depend on cloud computing platforms like Azure.

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Microsoft Investors Punch Back at Apple

In May 2010, I wrote about Apple’s market cap passing top-valued Microsoft; it’s only fitting to follow up with an analysis about the unbelievable turnabout that, like the first, marks a changing of technological vanguards. Briefly today, the software and services giant nudged past the stock market’s fruit-logo darling. A few minutes after 1 p.m. EST, the pair’s respective market caps hovered in the $812 billion range, with Microsoft cresting Apple by about $300 million. By the stock market close, a rally for Apple put distance from its rival: $828.64 billion to $817.29 billion, respectively (Bloomberg says $822.9 billion, BTW). Consider this: As recently as October, Apple’s valuation touched $1.1 trillion. But since the company announced arguably record fiscal fourth-quarter earnings on November 1st, investors have punished shares, which currently are down about 21 percent.

Apple has long been a perception stock, even when under the tutelage of CEO Tim Cook company fundamentals deserved recognition. But perhaps Wall Street finally realizes the problem of iPhone accounting for too much of total revenues at a time when smartphone saturation saps sales and Apple pushes up selling prices to retain margins. More significantly: Apple has adopted a policy of fiscal corporate secrecy by stepping away from a longstanding accounting metric. I started writing news stories about the fruit-logo company in late 1999. Every earnings report, Apple disclosed number of units shipped for products contributing significantly to the bottom line. No more. Given current market dynamics, everyone should ask: What is Cook and his leadership team trying to hide? 

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Nexus One Foreshadows Google Mobility That Could Get Ugly for Apple and Microsoft

Microsoft and Apple underestimate how quickly Google is consolidating its mobile platform—clearly so do geeks reviewing Nexus One. Google isn’t just going for one piece of mobility but the whole shebang. Google is putting together the pieces to offer a single mobile lifestyle, with no PC required, supported by search and other Google informational services. Like everything else the company does, free is the glue sticking everything together.

Google’s decision to sell Nexus One direct, even the carrier subsidized model, is part of the strategy. Open-source licensing has its limitations and risks fragmenting Android. As I explained in March 2009 post “There’s an App for That,” Apple changed the rules for mobile operating systems by breaking carrier control over updates. Apple distributes iPhone OS updates, preventing the kind of fragmentation typically caused by carrier distribution. By selling a handset direct, Google takes control of Android updates for a flagship phone that also acts like a baseline design model for handset manufacturers licensing the mobile operating system. 

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So Much for Transparency

Four days ago, the mailman delivered the April Wired, which has a great story on Microsoft’s Channel 9. I have closely watched the Channel 9 blogsite since its launch in April 2004. I blogged back then about what I expected: “Channel 9 is a brilliant marketing concept. Marketing is the key descriptor. The site is run by people paid to evangelize Microsoft products. Their job is to win over developers to Microsoft products”.

I also worried that Microsoft would use Channel 9 to replace journalists: “Company-controlled blogsites could be given first—or only—access to key product managers or executives; the insiders’ view, just like the Channel 9 positioning, but in reality managed dissemination”. 

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The Great Mac-PC Debate

It’s funny how far the protagonists championing either PCs or Macs will go to push their cause. I moseyed into my local CompUSA on Jan. 19, 2003, where I found two ViewSonic representatives showing off Microsoft Windows Powered Smart Displays in the store’s Mac section. As I approached, one of the salesmen lithely snatched two shoppers eyeing an Apple iBook and pitched them on a Smart Display.

I returned later when the salesmen was alone and piped, “Say, you’re going to scare all the Mac customers away.” “That’s the idea,” he shot back. I must have made some kind of brilliant observation, because he gave my daughter a set of promo street style headphones for my troubles. So, now she can wear a Windows logo while plugged into an Apple iPod.