Tag: news reporting

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No Wonder Free is the Expected Cost

Last month, I read frighteningly insightful analysis “How the Internet Killed Profit“. Ah yeah. Facilitated in part by the Google free economy, many things that were profitable suddenly aren’t.  There’s little financial gain giving away valuable content. Free isn’t necessarily bad, just a myth—the great Internet lie that reinforces the justification no one needs to pay for anything.

But as I explained five years ago in post “The Problem with Free“: “Free and the Internet go oddly together, and not necessarily well together…People will pay for anything for which there is perceived or actual value. Free is an acceptable price when there is perceived or actual value”. Pay or free are the same because value matters more. The 2009 analysis responded to Chris Anderson’s assertion that on the Internet “free really can be free”. He is misguided. 

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Bias is Unavoidable

Overnight, AppleInsider posted Daniel Eran Dilger editorial “After Apple Inc. dodged the iPhone 6 Plus BendGate bullet, detractors wounded by ricochet“. As is typical of his stories, the tone is conspiratorial and heavily biased in Apple’s favor. That’s okay. He practices what I explained in February is “advocacy journalism“.

In my book, Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers, I identify five types of journalism relevant today, and each gets a whole section: advocacy, conversational, contextual, mob, and process. Two other journalisms—data and immersive—receive cursory treatment but will be expanded whenever I next update the book. Where I deviate from traditional views about news reporting—what’s taught in J schools—is my glowing endorsement for these different reporting practices, with advocacy journalism being perhaps most controversial. 

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ProPublica and NPR hit a Home Run

Every news gatherer should read “Unseen Toll: Wages of Millions Seized to Pay Past Debts“, which is example of great news reporting. The sidebar is just as good.

Increasingly, news reporting is more than culling sources and chasing leads. ProPublica practices what sometimes is referred to as “data journalism”, and it is a cornerstone of the news organization’s investigative reporting. As I learned from working as an analyst for JupiterResearch a decade ago, collected data wants to tell a story. Hidden in spreadsheets is truth that only lies when someone deliberately misinterprets the meaning. 

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Twitter betrays You

Today, over at BetaNews, my colleague Mark Wilson asks:
Twitter may be within its rights to block ISIS beheading content, but is it right?” The social service did more—suspending accounts for some users who shared the gruesome video depicting the slaughter of front-line journalist James Foley, who was held in captivity for about two years. Mark writes:

Twitter has a responsibility to allow events to unfold without intervention. The sheer number of people using the site means that it is possible to get a fairly balanced view of what is going on in the world—do a little research and you should be able to find supporters of every side of just about any story or argument. But for this to work, censorship just cannot happen.

I agree but see far darker implications with respect to news reporting. 

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Is that Video Legitimate or Propaganda?

In the era of misinformation, Amnesty International—rather than a major news organization—provides tools for ensuring accuracy in the media. Launched today, Citizen Evidence Lab is an outstanding resource for journalists, or anyone else, for assessing whether videos are real or fake. Amnesty’s agenda is straightforward: “To assist human rights researchers to systematically assess citizen videos that depict potential human rights violations”. However, benefits for news gathering cannot be overstated.

Hat-tip goes to Nieman Journalism Lab for posting about the tools, which include a step-by-step how-to guide that “integrates best practices of citizen video authentication and brings the myriad of required verification steps into one, linear format”, according to Amnesty. There are lots of useful tools here, and I strongly encourage review of these how-to ones, many of which predate today’s launch. That makes me wonder how much is really new versus packaged as a new resource. Regardless, Amnesty serves a cornucopia of valuables for anyone actually willing to do the work of validating videos. I worry too few news gatherers will make the effort.

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Ding, Dong, the Witch is Dead

I must express my surprise at all the journalist tributes today for Katie Cotton, who suddenly left Apple. One post offers little praise. Over at Valleywag, Sam Biddle calls her the “queen of evil PR“. To me, she is Apple’s wicked witch of public relations. Did someone drop a house on Cotton, because the departure seems so sudden?

Putting context around the praise, “what no one will admit is that we were all afraid of her”, Sam writes. “Even at the end of Cotton’s reign, journalists are still in such a state of terror and awe they don’t dare speak openly about her reign of silence and smokescreen”.

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When Media Values Collide

Overnight, I came out against my colleague’s story “New Mozilla CEO is allegedly anti-gay marriage—Firefox developers boycott” . Had I been editor on duty, the story wouldn’t have run, not because of the topic but the sourcing. However, response to the post—820 comments as I write—raises an interesting quandary about the cultural clash between old and new media.

Reader response is explosive, and comments are much more interesting reading than the story (no offense to buddy Brian Fagioli). Commenters largely fall into two opposing camps—those complaining about societal constraints on free speech and others disgusted by Mozilla’s CEO being allegedly anti-gay marriage.  The polarized ends, and even some discussion between them, is fascinating snapshot about freedom, community, and human rights—one person’s personal versus those of the larger group.

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Google News is Narcotic

Over the weekend, during our online chat, someone boasted about another writer taking top placement on Google News. “Once you start looking for Google News ranking you’ve lost your way”, I responded. “I never look. I don’t even look there for stories to read”. It’s true. Nearly three months into the year, I haven’t visited Google News even once.

As a resource for readers, the site can be useful. For writers, Google News is bad news. I know way too many bloggers or journalists who obsesses about placement there too much. They write stories and carefully craft headlines to get lift, knowing that top placement can bring tens of thousands pageviews in just a few hours.

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Good Headlines provoke Readers

Today at BetaNews, Brian Fagioli stirs up a hornet’s nest with story “Sorry Netflix, but you should pay ‘tolls’ to ISPs“. As I write, there are over 300 comments, in about 14 hours, and fierce debate and strong reaction among them. Funny thing: My January story “Sign me up for ‘Sponsored Data’” takes similar position—that ISPs shouldn’t give bandwidth gluttons like Netflix a free ride. I got 13 comments before they closed two weeks later.

My post focuses on a specific situation, an ISP program where services like Netflix pay and are rewarded. Brian also responds to a news trigger—Netflix CEO Reed Hastings’ commentary “Internet Tolls And The Case For Strong Net Neutrality“. Headline is one of the primary reasons Brian’s story soars, while mine fell to earth. Keywords that matter to readers—we don’t care about Google—are “ISPs”, “Netflix”, and “tolls”, which punch with commanding verb “should”.

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Wired smartly curates ‘A Startling Simple Theory’

Someone at Wired deserves credit (and bonus pay) for curated news journalism well-done. Story “A Startlingly Simple Theory About the Missing Malaysia Airlines Jet” is original content that provides fresh perspective about Flight 370. The tech news site plucks this gem from Google+, where aviator Chris Goodfellow posted five days earlier. Wired sources the original, acknowledging authorship and curation: “We’ve copyedited it with his permission”.

The Plus post shows social sharing’s strengths, where the interaction in comments extends the storytelling (as does the broader Reddit thread that captures Chris’ post and many others). It’s unfortunate Google+ limits comments to 500, cutting off the conversation.

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Affirmatively Advocate Counterpoints

Earlier today I explained my recent “Chilling Chromebook” writing approach, which seemingly contradicts my more pro position taken throughout 2013. Simply stated: My stance seeks to counterbalance sudden media fan frenzy—bloggers and journalists relating the same points of view because they think it’s vogue. There is too much me-too enthusiasm, rather than real reporting.

The recent rah-rah rash of “Chromebook is better than sliced bread” blog posts and news stories represent two types of contextually-relevant journalisms: advocacy and mob. Both get considerable treatment in my new book Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers.

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Chilling Chromebook

Over the weekend, I got email from developer Jeff Nelson with his blog response to my BetaNews story: “Chromebook belongs to computing’s past, not its future“. He is among a majority of responders who disagree with my assessments about the future of PCs depending on keyboard and mouse.

Today’s Android Wear platform announcement foreshadows exactly where computing is headed. For longer perspective, please see my book The Principles of Disruptive Design. But suffice to say that Google champions “Star Trek”-like computing, where you—by sight, sound, touch, and voice—are the user interface.