Category: Digital Lifestyle

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It’s Not Your Spam, Ma`am, But His

Reducing spam is painful. I sent a friend e-mail at the domain she owns. She didn’t get the message, because she changed her e-mail handle off her domain. The reason isn’t rocket science: spam.

I feel her pain. I recently sold a domain I owned since 1995. In parting with the domain, I relinquished an e-mail addressed used for almost nine years. The e-mail change is liberating, because of the greatly diminished amount of spam. 

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Must Be: Familiar, Approachable, Extending and Better Enough

My prevailing thinking on why high-tech products succeed or fail boils down to four criteria. Editor’s Note 2/8/2014: I expanded the number to eight and wrote book about them: The Principles of Disruptive Design.

A product must:

  1. Build on the familiar
  2. Do what it’s supposed to do really well
  3. Allow people to do something they wished they could do
  4. When displacing something else, offer significantly better experience
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Deals at the PC Thrift Store

I have never paid full price for a PC, and I’m not talking about bidding for junk on eBay. The best deals, both in price and reliability, come in refurbished, also known as “reconditioned”, PCs. These are models returned for some reason, occasionally for defect but mostly because the buyer changed his or her mind. Once returned, the seller can no longer sell the PC as new.

Most major PC makers sell refurbished computers online, including Dell, Gateway, Hewlett-Packard, IBM, and Sony. Vermont-based Small Dog Electronics specializes in Apple refurbs, and PC Connection serves up a wide selection of reconditioned computers. 

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Bundling Bungle

Later in June, lawyers rallying for and against Microsoft will present closing arguments in a proceeding that has the potential to radically change how the technology giant sells software. A federal judge would then deliberate about what sanctions she should impose against Microsoft in an attempt to prevent future anticompetitive business and technological practices that violate U.S. antitrust law.

No matter what she does, nothing will likely undo the stupidity that got Microsoft into trouble in the first place. The company insists it has the right to integrate whatever technology it wants into Windows. That practice led to two trials, one still ongoing after—count `em—four years. But the practice Microsoft fiercely defends—almost as a God granted, religious right—is stupid. Microsoft has been busy integrating technologies into Windows that make no sense being there from a business perspective—and they actually make new PCs harder to sell and use. The right Microsoft defends and the way it has been used is just plan dumb—unless of course the objective is to protect the monopoly and not benefit consumers. That latter point is one reason why this case never seems to end.