Category: Journalism

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‘Really, Rupert?’ is the Right Question

Today, Rachel Whetstone, Google’s senior vice president of communications and policy, asks what has been on my mind since a stunning scoop set the Wall Street Journal against the Federal Trade Commission and the search and information giant. As I explained in an analysis of the news reporting, the story is flush with insinuation and veiled accusation, bereft of context.

Among my more serious concerns: Journal-parent News Corp’s ongoing tug-a-war with Google’s business model and its impact on paid content. Both entities likely would benefit by any means that trustbusters could crimp Google. The scoop’s timing and tone look like they intend to influence European Union public policy. Rachel’s response is brilliant, because it gets to the point: Conflict of interest taints the Journal’s credibility and impartiality. She rightly observes: “We understand you have a new found love of the regulatory process, especially in Europe”. 

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Google, FTC, and Advocacy Journalism That Stinks Like Landfill

Mac apologist Daniel Eran Dilger posted one of his lopsided-advocacy stories around 8:30 p.m. PDT last night; I saw the ridiculous headline, “Google News buries news of Google’s FTC investigation under Daniel Lyons fluff”, about two hours later, when scanning my RSS feeds. The story within is even worse. Don’t bother rewarding the author with pageviews. Notice I don’t link to the story. (Since we have two Daniels here and out of friendliness I use first names, I choose for this story to refer to Mr. Dilger as DED.)

Here’s the quick recap: DED refers to a Daniel Lyons opinion that ran in an ongoing Washington Post series. I happened to see it last night: “Five myths about Google“. I could have picked better myths, but these aren’t bad. The Post story is dateline March 20, 2015. The previous night, the Wall Street Journal blew out a big scoop regarding the Federal Trade Commission antitrust investigation into Google that closed in January 2013, finding no case. The Journal asserts cause championed by staff but ignored by Commissioners.  Blech! The WSJ report is suspicious as all bloody hell, as I explain in March 19 analysis: “What is Behind the Journal’s Big Google-FTC Scoop?” 

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What is Behind the Journal’s Big Google-FTC Scoop?

Technology industry news scoops rarely offer as much intrigue as Wall Street Journal story “Inside the U.S. Antitrust Probe of Google“. According to reporters Brent Kendall, Brody Mullins, and Rolfe Winkler, the newspaper obtained a years-old Federal Trade Commission staff document, “after the agency inadvertently disclosed it as part of a Freedom of Information Act request”.

Seriously? Is that accidentally, or accidentally on purpose? Applying the question every journalist should ask about anything—Who benefits?—raises reasonable suspicion the release was deliberate. I say that because FTC staff recommended filing antitrust charges against Google, while Commissioners cleared the search and information in a unanimous vote, according to the Journal. The answer to the “Who benefits?” question likely lies in circumstances obvious and not: Intrigue in and around the agency, including staff dissatisfied with the outcome; timing with respect to Google; and competitor lobbying, manipulation, or interference. 

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Don’t Grub Gruber, Do Your Reporting!

Saturday night, I fumed after seeing more than 20 blogger news headlines repeating assertions made by Apple apologist John Gruber that the MacBook’s maker invented USB Type-C. Does no one independently confirm anymore? The rumor’s viral spread, when repeated often enough, will enter the Internet cultural lexicon of misinformation become truth.

Over at BetaNews, my colleague Mark Wilson rips into Gruber’s assertion. Between us—a phone call from me, and an email from Mark, coincidentally around the same time yesterday—we have comments from official body USB Implementers Forum that dispute the Apple invention claim. But, of course, confirmation can’t be true enough for the rumormongers because “informed little birdies”  told Gruber that USB-C is “an Apple invention and that they gave it to the standards bodies”. But, sssh, the company isn’t supposed to say, because of politics or something.

Whether or not Gruber is right—maybe he really has inside, hush-hush information—is immaterial. That so many blogs reported his statement as fact, without any further investigation, is the problem. Given Gruber’s longstanding unabashed Apple-loving ways, everything he claims about the company should be presumed propaganda until proven to be otherwise.

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Google pulls an Apple-Like Media Coup

Bias in the media is inevitable, and any news gatherer who denies this fact is a liar. Companies seek favor or to influence in countless ways. It’s the nature of the beast, which cannot be tamed. So I wonder how Chromebook Pixel embargoes impacted reporting about Apple’s newest laptop. If they did, as I’m convinced, Google pulled off one hell of a marketing coup.

The search and information giant provided many tech blogs and news sites with the new Pixel about a week before the laptop launched yesterday and the first reviews posted—that was also days before Apple’s well-publicized media event where a new MacBook was rumored. Both computers share something in common: USB Type-C, which is bleeding-edge tech. The connector received much media attention on Monday and Tuesday two ways: Buzz about it being the next great thing, and MacBook having but one port (Pixel has two, and others). 

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Goodbye Gigaom

Twice a day, my wife or I take meals to her 93 year-old dad, if he doesn’t want to eat out for lunch. I sat with the gent in his apartment early this evening reading to him about the day in history when a Twitter notification from Harry McCracken caught my attention: “Stunned to hear that Gigaom is no more, but also confident that its excellent staff will find good gigs elsewhere”. Say what?

It’s true, and not a prank as I first suspected. A pioneering tech blog—one of the few credibly news reporting—has ceased “all operations”. What looked like a normal day of posting, and with higher output given the Apple Watch event, was anything but. Maybe the backstory will make sense of today’s closure. For surely an operation with news, research, and events doesn’t evaporate suddenly. The greater concern is resurrection as something less, with menial staff, and focus on posting for pageviews. 

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Generating Pageviews is Nothing Like Selling Newspapers

Responding to my post “Stop Paying Bloggers and Journalists for Pageviews“, someone asked me: “What’s the difference between pageviews and selling papers?” I answered: “They aren’t anything alike”, which garnered response: “Certainly the journalists who cause people to buy papers are kept around. So isn’t a PV like selling a paper?”

“Nothing like it”, I answered. Of course, the questioner asked “Why?” The answer could be a 20-point list, at the least. But I rat-tat-tatted some explanation, which I recap here. The comparison is the traditional news organization versus the typical blog. I may add to the list over time but start with five items. 

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Stop Paying Bloggers and Journalists for Pageviews

Last week, headline “Samsung lied—its smart TV is indeed spying on you and it is doing nothing to stop that“, piqued my interest. In the preceding days, the InterWebs flooded with allegations that the South Korean manufacturer’s televisions listen to their owners. But I cringed reading the story, which appeared on BetaNews, where I also contribute. The reporting doesn’t support the headline, which if editor on duty I would never have permitted.

Editorially, BetaNews and I drift apart. My responsibility for day-to-day management ended in May 2013. I told one of the writer/editors yesterday, in context of discussing the Samsung headline: “No offense, but the story packaging is more like a blog everyday…Real stories have real reporting. Too many of the BN stories rely on someone else’s reporting. That’s primarily my saying feels more like a blog. The Samsung lied story is good example”.

BN editorial structure is more diversified now, with several writers acting as day or night editors. All contributors share in common something I detest: Pay by pageviews. The model is widespread among blogs and news sites, and I oppose it. There is inherent conflict of interest, when the reporter’s livelihood directly ties to clicks. 

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Three Words That Go Oddly Together: ‘BuzzFeed’, ‘News’, ‘Investigation’

Among the many posts in my Google+ feed this AM is link to “Fostering Profits“, which dek begins: “A BuzzFeed News investigation”. My initial reading stopped there. What the frak? For the king of linkbaiting, “news” and “investigation” look wrong.

But as a Neiman Foundation for Journalism at Harvard video interview indicates, and as I explain in my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers, BuzzFeed seeks to be more than the list-linker to the Millennial generation. I am not so much skeptical as critical. The writing needs to be crisper and more inviting than this news story. I suggest editors take cues from Mother JonesVice News or Rolling Stone contributor Matt Taibbi rather than from ProPublica

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Today’s Brutal Bias Assault Against Android Wear is Shameful

Oh my. Canalys reports half-year 2014 Android Wear smartwatch shipments of 720,000 units, and the Apple-loving free press categorizes the number failure. Meanwhile, the analyst firm boasts that “All eyes are now on Apple, which will reveal further details about the Apple Watch prior to its release in April”. Not mine. Are yours?

Over at Wall Street Journal, Rolfe Winkler begins his hatchet piece with: “It’s been a slow start for Google’s smartwatches”. The search and information giant doesn’t sell any of the devices, developing the underlying platform. Nitpicking aside, he ridiculously writes: “Apple sold roughly 114 million iPhones over the same period. That means Apple sold almost as many iPhones each day as makers of Android smartwaches sold over the six months”. Oh yeah? That comparison matters how?

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credit: Roger H. Goun

Responsible Journalism Cheat Sheet

Several themes consistently recur in my posts about good journalism. They’re spread out over about five years of posting, and it’s unrealistic to expect anyone to read everything to find them. So for your benefit, and even my own, I pull together some quick tips that every news gatherer should strongly consider adopting as part of his or her daily routine.

News reporting isn’t a profession but a lifestyle. Ethics you adopt shape it—and you. 

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Empower Your Readers

Evergreen articles are rarely as good as James Kendrick’s ZDNet analysis “Corporate layoffs: Prepare your BYOD smartphone for the worst“, which reminds what good, longer-form, long-lasting journalism is supposed to be: Informative and useful to readers in the intended audience.

In contrast, the trend among bloggers is to write a question in the headline that someone might ask in search. While the information in the post can be useful, the intended audience is the search engine, not people. Consider this example from Gizmodo today: “Why Do Radio Signals Travel Farther at Night Than in the Day?” The topic marginally fits Gizmodo’s target tech audience, which I presume is likely to know the answer. The story is republished from site Today I Found Out, where there are more reader-useful graphics. James’ story informs and educates, while the Giz post is more like a non-curated Wikipedia entry.