Yesterday, I made the mistake of ordering Harman/Kardon Nova speakers from Amazon Warehouse, which advertised: “Used, Like New. Item will come in original packaging. Packaging may be damaged. All accessories are present and undamaged”. Present, yes. Undamaged, no.

A cord connects the two speakers together, but the pins on one end were badly out of alignment. I did try to straighten out the damn things but failed. I’m not sure success would have been better than what happened: Demanding a refund (that will take days); writing a stinging one-star review; and reboxing and returning the Nova.