From the day I received the Oct. 14, 2016 letter about billing changes, AT&T U-verse and Internet cancellation was inevitable. I had auto-pay set up to a credit card, but the service provider wanted access to my bank account, which I didn’t want to give. “Beginning in December, your credit card will be charged eight days after your Bill Cycle date”, the correspondence reads. The change meant AT&T would take payment on the 8th of the month rather than the 21st. Since the company bills a month in advance, the new date would work out to about six-weeks in fees paid ahead for future service. On principle, being an independent-minded “don’t tell me what to do” Mainer, I considered other options.
Ironically, the launch of another AT&T service, DirecTV Now, on October 30th, made the decision to cancel super easy. After several starts and stops, the Wilcox household has finally cut the cord for good. DirecTV Now is the nudge, but other streaming services make a big difference, too. Much has changed since the last cord-cutting effort, in November 2015, which we abandoned after about 7 weeks. The quality and quantity of original programming from Amazon, Hulu, and Netflix is greater and hugely enticing 12 months later.