Category: Ethics

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Responsible Reporting Section 2 ‘The New Journalisms’: Chapter IV

Today’s excerpt from Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers spotlights the fourth type of journalism. The other three: Contextual, process, and conversational. Advocacy journalism is the most provocative of the five that the ebook identifies. Many people working in traditional news media outlets would scoff at the idea.

They would be wrong. Advocacy journalism has a long history—centuries old—but the Internet magnifies its reach and the soapbox upon which its proponents stand. 

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Apple’s Moral Marketing Charade

Nine years ago, a NPR interviewer asked me about Google and other U.S. companies censoring search results in China. The question was one of morality—to which I gave an answer she didn’t expect. That response, or my recollection of it, is appropriate for rather ridiculous and self-serving statements that Apple CEO Tim Cook reportedly made three days ago.

“We believe that people have a fundamental right to privacy”, Tim Cook said, Matthew Panzarino reports for TechCrunch. “The American people demand it, the constitution demands it, morality demands it”. Oh? What is moral? The answer I gave NPR in 2006 applies: There is no moral high ground in business. The high ground is quagmire, because all public companies—Apple surely among them—share a single, moral objective: Make profits for stockholders. Plain, pure, and simple. 

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Responsible Reporting Section 2 ‘The New Journalisms’: Chapter II

The second of the five journalisms was a topic on this site long before becoming part of my ebook  Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers. First reference: “Process Journalism and Original Reporting” (July 2009). The concept closely aligns with contextual journalism, which is the topic of the previous chapter published here a week ago.

I wrote the book understanding that the intersection of old and new media presents an opportunity to develop more realistic reporting guidelines. The cultural and ethical differences too often set one against the other, which process journalism demonstrates. However, online reporting demands a different way of thinking about news gathering and what the so-called quest for truth really means. 

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Responsible Reporting Section 1 ‘News in Context’: Chapters I and II

My ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers is divided into three sections. The first, “News in Context”, is a state of the online news industry. The second, “The Five Journalisms”, examines five categories of news gathering most relevant to the age of context. The last, “What You Must Do”, applies concepts from the other two to present guidelines for responsible reporting.

In this second installment, I present two chapters from the first section. Opener “In Just Eight Years” is in part adapted from my June 2009 analysis “Iran and the Internet Democracy“, which is a provocative lens for looking back to look forward at the state of the news industry. 

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Shattered Dreams: When Apple Watch Falls From the Wrist

Saturday afternoon, new Apple Watch owner Ken Lecomte posted a frightening photo to Google+: His device with shattered screen. The spider-spray pattern is eerily familiar—one seen so many times—like an iPhone clumsily dropped to floor or pavement. The fruit-logo company boasts about the gadget being a wrist computer, but should it be as easily breakable as the other that customers carry?

I contacted him yesterday, and he shared his story, providing photos that also authenticate him as the watch’s owner. The problem with Ken’s story isn’t truthfulness but lies spun around it. Fanboyism is a cancer that spreads across any tale like his. Already, accusers flame his original post and others resharing it. Apple defenders are venomous. “I’ve been amazed with the amount of negativity”, he says. “It seems a lot of people just can’t believe that Apple could make a product that could break or have a design problem”.

Meanwhile, Apple critics call for label strapgate; there have been too many “gates” already. We don’t need another caustic moniker. In this toxic climate, legitimately aggrieved customers cannot easily step forward. The focus should be the device and whether there is a design flaw or owner error. 

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Responsible Reporting: Foreward

Today begins the serialization of my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers before its release into the public domain. I did similarly with Comic-Con Heroes: The Fans Who Make the Greatest Show on Earth. That book goes into the public domain on May 7, after my exclusive distribution commitment with Amazon ends.

Responsible Reporting was a labor of love. My profession is in a dramatic state of transition. I sought to provide a realistic treatise for the new journalism. New it is, steeped in ethical quagmire. I hoped to provide reasonable guidelines that accept how things are, rather than cling to how things were. 

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What Sucks about .Sucks Domains

As someone whose name also is his brand (welcome to 21st-century journalism), I watch with interest the new .sucks top-level domain, which is available for select preregistration through May 29—the only time to surely secure your .sucks. Yesterday, i looked to a reputable registrar to see what joewilcox.sucks would cost me. Cough, cough: $3,797.99 now, during the so-called Priority Access (e.g., Sunrise) period, or $407.98 when general pre-reg starts in June.

The new TLD is just one among hundreds of available or forthcoming domain extensions sanctioned by governing body ICANN. “I think the motivation behind the release of all these new domains is money”, says Roger Kay, who describes the sellers as shady land speculators. “The .sucks domain is particularly nasty”, the president of consultancy Endpoint Technologies Associates emphasizes. “It’s pretty close to blackmail”. But is it really? This analysis means to help you decide. 

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‘Trust is the Currency of the Sharing Economy’

Some days you wake up and wonder. As part of my morning routine, reading email and recent posts to my social networks and from RSS feeds is the first activity after greeting my wife. “The Risk Of Reviewing The Reviewer“, which actually published yesterday, riveted my early-day attention. For TechCrunch, Aimee Millwood writes something everyone, particularly bloggers and journalists, should read. You aren’t her intended audience, but you should be.

The headline to this post is among her key quotables and resonates with a point that I repeatedly make here on this site and emphasize in my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers: While inexplicably intertwined, trust trumps truth. The pursuit of truth isn’t your first ethical objective but establishing and maintaining trust with your audience—and, yes, this concept contradicts traditional journalism teaching. But it doesn’t, since truth ties to trust. 

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Flickr a Day 98: ‘NgaNga’

Dramatic is my reaction to this protest shot from Freedom II Andres, in Makati City, Philippines, on Oct. 4, 2013. The second “Million People March” rallied against the country’s so-called pork-barrel scam that a Philippine Daily Inquirer investigative series exposed about two months earlier.

The photographer’s name is appropriate for a protest shot like this one, and spotlights his family heritage. The second of four sons, “we are all named Freedom“, he explains, “simply because our father was one of the student-activists of his time in the 1970s, when Filipinos fought against the dictatorship of then president Ferdinand Marcos”. 

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‘Really, Rupert?’ is the Right Question

Today, Rachel Whetstone, Google’s senior vice president of communications and policy, asks what has been on my mind since a stunning scoop set the Wall Street Journal against the Federal Trade Commission and the search and information giant. As I explained in an analysis of the news reporting, the story is flush with insinuation and veiled accusation, bereft of context.

Among my more serious concerns: Journal-parent News Corp’s ongoing tug-a-war with Google’s business model and its impact on paid content. Both entities likely would benefit by any means that trustbusters could crimp Google. The scoop’s timing and tone look like they intend to influence European Union public policy. Rachel’s response is brilliant, because it gets to the point: Conflict of interest taints the Journal’s credibility and impartiality. She rightly observes: “We understand you have a new found love of the regulatory process, especially in Europe”. 

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Windows Free May Be the Best Way to Get Microsoft Software Pirates to Pay

Confusing and nebulous describe Microsoft plans to let software pirates upgrade free to Windows 10. In the three days or so since the policy became public knowledge, there are more questions than answers. This is certain: Even hinting at such a liberal policy is a dramatic turnabout for the company under CEO Satya Nadella compared to predecessor Steve Ballmer.

By measure of the Ballmer worldview, letting pirates upgrade robs revenue from the platform’s cradle, hands them sacred possessions at the door, and gives them the house keys—oh, and asks them to lock up after taking the tellie, silver, and jewelry. I contend: The strategy is brilliant and too long coming, assuming nothing changes before Windows 10’s summer release or Microsoft clarifies licensing rules to mean something different. Without even stressing a single synapse I can conjure up more good reasons for the upgrade plan than the fingers on my hands. But I’ll keep the list a bit shorter for this post. 

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What is Behind the Journal’s Big Google-FTC Scoop?

Technology industry news scoops rarely offer as much intrigue as Wall Street Journal story “Inside the U.S. Antitrust Probe of Google“. According to reporters Brent Kendall, Brody Mullins, and Rolfe Winkler, the newspaper obtained a years-old Federal Trade Commission staff document, “after the agency inadvertently disclosed it as part of a Freedom of Information Act request”.

Seriously? Is that accidentally, or accidentally on purpose? Applying the question every journalist should ask about anything—Who benefits?—raises reasonable suspicion the release was deliberate. I say that because FTC staff recommended filing antitrust charges against Google, while Commissioners cleared the search and information in a unanimous vote, according to the Journal. The answer to the “Who benefits?” question likely lies in circumstances obvious and not: Intrigue in and around the agency, including staff dissatisfied with the outcome; timing with respect to Google; and competitor lobbying, manipulation, or interference.