Category: Responsibility

News Media by Joe WilcoxMay 3, 20156:29 am

Responsible Reporting Section 1 ‘News in Context’: Chapters I and II

My ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers is divided into three sections. The first, “News in Context”, is a state of the online news industry. The second, “The Five Journalisms”, examines five categories of news gathering most relevant to the age of context. The last, “What You Must Do”, applies concepts from the other two to present guidelines for responsible reporting.

In this second installment, I present two chapters from the first section. Opener “In Just Eight Years” is in part adapted from my June 2009 analysis “Iran and the Internet Democracy“, which is a provocative lens for looking back to look forward at the state of the news industry.

Apple by Joe WilcoxApr 27, 20157:10 pm

Shattered Dreams: When Apple Watch Falls From the Wrist

Saturday afternoon, new Apple Watch owner Ken Lecomte posted a frightening photo to Google+: His device with shattered screen. The spider-spray pattern is eerily familiar—one seen so many times—like an iPhone clumsily dropped to floor or pavement. The fruit-logo company boasts about the gadget being a wrist computer, but should it be as easily breakable as the other that customers carry?

I contacted him yesterday, and he shared his story, providing photos that also authenticate him as the watch’s owner. The problem with Ken’s story isn’t truthfulness but lies spun around it. Fanboyism is a cancer that spreads across any tale like his. Already, accusers flame his original post and others resharing it. Apple defenders are venomous. “I’ve been amazed with the amount of negativity”, he says. “It seems a lot of people just can’t believe that Apple could make a product that could break or have a design problem”.

Meanwhile, Apple critics call for label strapgate; there have been too many “gates” already. We don’t need another caustic moniker. In this toxic climate, legitimately aggrieved customers cannot easily step forward. The focus should be the device and whether there is a design flaw or owner error.

News Media by Joe WilcoxApr 26, 20156:59 pm

Responsible Reporting: Foreward

Today begins the serialization of my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers before its release into the public domain. I did similarly with Comic-Con Heroes: The Fans Who Make the Greatest Show on Earth. That book goes into the public domain on May 7, after my exclusive distribution commitment with Amazon ends.

Responsible Reporting was a labor of love. My profession is in a dramatic state of transition. I sought to provide a realistic treatise for the new journalism. New it is, steeped in ethical quagmire. I hoped to provide reasonable guidelines that accept how things are, rather than cling to how things were.

News Media by Joe WilcoxApr 12, 201511:30 am

‘Trust is the Currency of the Sharing Economy’

Some days you wake up and wonder. As part of my morning routine, reading email and recent posts to my social networks and from RSS feeds is the first activity after greeting my wife. “The Risk Of Reviewing The Reviewer“, which actually published yesterday, riveted my early-day attention. For TechCrunch, Aimee Millwood writes something everyone, particularly bloggers and journalists, should read. You aren’t her intended audience, but you should be.

The headline to this post is among her key quotables and resonates with a point that I repeatedly make here on this site and emphasize in my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers: While inexplicably intertwined, trust trumps truth. The pursuit of truth isn’t your first ethical objective but establishing and maintaining trust with your audience—and, yes, this concept contradicts traditional journalism teaching. But it doesn’t, since truth ties to trust.

Photo by Joe WilcoxApr 8, 20156:54 am

Flickr a Day 98: ‘NgaNga’

Dramatic is my reaction to this protest shot from Freedom II Andres, in Makati City, Philippines, on Oct. 4, 2013. The second “Million People March” rallied against the country’s so-called pork-barrel scam that a Philippine Daily Inquirer investigative series exposed about two months earlier.

The photographer’s name is appropriate for a protest shot like this one, and spotlights his family heritage. The second of four sons, “we are all named Freedom“, he explains, “simply because our father was one of the student-activists of his time in the 1970s, when Filipinos fought against the dictatorship of then president Ferdinand Marcos”.

Society by Joe WilcoxApr 6, 20158:46 pm

Rolling Stone Story Undergoes Brutal Forensic Analysis

The symbolism is recognizable, but as what depends on the eventual outcome. Dateline April 5, 2015, Easter Sunday, “Rolling Stone and UVA: The Columbia University Graduate School of Journalism Report” posted to the magazine’s website. The holiday celebrates Jesus Christ’s resurrection, following crucifixion. The Washington Post and several other organizations crucified Rolling Stone in December 2014 for long-form news story “A Rape on Campus”. The exhaustive autopsy of the story’s reporting and publication is another another crucifixion, arriving on a day that celebrates resurrection, salvation. Will RS have the one by voluntarily inviting the other?

“A Rape on Campus” spotlights the alleged sexual assault of a University of Virginia student identified as Jackie. The investigative report paints a campus culture of acceptable assault without reproach or reprisal. But the veracity of Jackie’s account later collapsed. Rolling Stone sought outside examination, which by itself demonstrates just how strongly the magazine strives to report responsibly.

Society by Joe WilcoxApr 3, 201510:45 pm

My Goddamn Problem

Three months ago, I commanded: “Writers, Own Your Content!“. Some of my best tech-industry news and analysis is gone from the Web—six years of posts—because of corporation changes; one employer was acquired, while the other restructured. The sites I managed vanished. Now I defy good SEO practice and double post content to my work website and to my personal one. Art typically is different, and headlines are never the same.

Reader reaction to one recent headline just shocks me, and makes me chuckle.

News Media by Joe WilcoxMar 27, 20157:00 pm

‘Really, Rupert?’ is the Right Question

Today, Rachel Whetstone, Google’s senior vice president of communications and policy, asks what has been on my mind since a stunning scoop set the Wall Street Journal against the Federal Trade Commission and the search and information giant. As I explained in an analysis of the news reporting, the story is flush with insinuation and veiled accusation, bereft of context.

Among my more serious concerns: Journal-parent News Corp’s ongoing tug-a-war with Google’s business model and its impact on paid content. Both entities likely would benefit by any means that trustbusters could crimp Google. The scoop’s timing and tone look like they intend to influence European Union public policy. Rachel’s response is brilliant, because it gets to the point: Conflict of interest taints the Journal’s credibility and impartiality. She rightly observes: “We understand you have a new found love of the regulatory process, especially in Europe”.

Responsibility by Joe WilcoxMar 21, 20156:04 am

Windows Free May Be the Best Way to Get Microsoft Software Pirates to Pay

Confusing and nebulous describe Microsoft plans to let software pirates upgrade free to Windows 10. In the three days or so since the policy became public knowledge, there are more questions than answers. This is certain: Even hinting at such a liberal policy is a dramatic turnabout for the company under CEO Satya Nadella compared to predecessor Steve Ballmer.

By measure of the Ballmer worldview, letting pirates upgrade robs revenue from the platform’s cradle, hands them sacred possessions at the door, and gives them the house keys—oh, and asks them to lock up after taking the tellie, silver, and jewelry. I contend: The strategy is brilliant and too long coming, assuming nothing changes before Windows 10’s summer release or Microsoft clarifies licensing rules to mean something different. Without even stressing a single synapse I can conjure up more good reasons for the upgrade plan than the fingers on my hands. But I’ll keep the list a bit shorter for this post.

News Media by Joe WilcoxMar 19, 201510:10 pm

What is Behind the Journal’s Big Google-FTC Scoop?

Technology industry news scoops rarely offer as much intrigue as Wall Street Journal story “Inside the U.S. Antitrust Probe of Google“. According to reporters Brent Kendall, Brody Mullins, and Rolfe Winkler, the newspaper obtained a years-old Federal Trade Commission staff document, “after the agency inadvertently disclosed it as part of a Freedom of Information Act request”.

Seriously? Is that accidentally, or accidentally on purpose? Applying the question every journalist should ask about anything—Who benefits?—raises reasonable suspicion the release was deliberate. I say that because FTC staff recommended filing antitrust charges against Google, while Commissioners cleared the search and information in a unanimous vote, according to the Journal. The answer to the “Who benefits?” question likely lies in circumstances obvious and not: Intrigue in and around the agency, including staff dissatisfied with the outcome; timing with respect to Google; and competitor lobbying, manipulation, or interference.

News Media by Joe WilcoxFeb 25, 201511:11 am

Stop Paying Bloggers and Journalists for Pageviews

Last week, headline “Samsung lied—its smart TV is indeed spying on you and it is doing nothing to stop that“, piqued my interest. In the preceding days, the InterWebs flooded with allegations that the South Korean manufacturer’s televisions listen to their owners. But I cringed reading the story, which appeared on BetaNews, where I also contribute. The reporting doesn’t support the headline, which if editor on duty I would never have permitted.

Editorially, BetaNews and I drift apart. My responsibility for day-to-day management ended in May 2013. I told one of the writer/editors yesterday, in context of discussing the Samsung headline: “No offense, but the story packaging is more like a blog everyday…Real stories have real reporting. Too many of the BN stories rely on someone else’s reporting. That’s primarily my saying feels more like a blog. The Samsung lied story is good example”.

BN editorial structure is more diversified now, with several writers acting as day or night editors. All contributors share in common something I detest: Pay by pageviews. The model is widespread among blogs and news sites, and I oppose it. There is inherent conflict of interest, when the reporter’s livelihood directly ties to clicks.

Society by Joe WilcoxFeb 22, 20156:07 pm

Sometimes Reddit Comments are the Best Storytelling

What could be better Sunday reading than cats jumping into cars? I stumbled onto this Reddit post roundabout way from something that appeared in my social network. Stated simply: A “cat climbed into” Jonny_Bloodbeard‘s “work van in downtown Detroit to keep warm. They choose you right?” Nearly 500 comments later, I’m impressed by the civil discourse and some of the cat tails—er, tales.

Take a look at the screenshot and the story about the cat riding to church for attention and a couple other Redditers’ ribbing responses. I love it. This is what interaction should be among commenters, and their personal stories add so much to the original post.