Category: Tech

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Amazon Echo Is All About You

While professing not to be a geek, sometimes I act like one. This afternoon, I requested an invite to buy Amazon Echo, which promises to bring Star Trek-like responsive computing to the home. The cylindrical device, announced today, is a Bluetooth- and WiFi-enabled streaming speaker that responds to users’ questions. Just say “Alexa” and ask something.  “What’s the weather?” “What is the largest dinosaur?” This is how search information should be, assuming Echo resounds as strongly as Amazon’s product information and demo video claim.

Voice response is exactly what consumers need from a personal device, and many others used every day that pack chips and operating systems. While humans are tool users, for which touch interfaces make sense, the ability to communicate with language sets us apart from all other species. What is more familiar than talking, and expecting response because of it? 

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Why is Tim Cook’s Personal Life News?

My colleague Mark Wilson takes on the task I failed to (but should have) in commentary: “Apple’s Tim Cook is gay—the fact it needs to be announced shows what’s wrong in tech“. The CEO’s admission, in a Bloomberg-Businessweek opinion piece, isn’t surprising. The news media’s overglowing reaction is the shocker, as Mark observes: “Websites have practically fallen over themselves to heap their praise on the announcement”.

What? Are bloggers or reporters afraid they might appear to be homophobic if neglecting to add their voice to the echo chamber? Many news writers called Tim Cook’s announcement courageous. This morning, in chat, I told Mark: “Your response to it is hugely courageous”. He chose not to join the echo chamber and even to risk recriminations for rightly questioning why so much news space was given to Apple’s CEO. 

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An Earnest Discussion About Q3 2014 Mac Sales

My website captures so few comments that I consider turning them off. There is engagement around posts, but the extended storytelling typically takes place somewhere else—primarily on social networks. The interaction, while valuable, provides no context here, where it belongs.

I don’t know where Facebook, Google+, Twitter, or any other social network will be five or 10 years from now. A decade ago, MySpace sizzled with popularity. Now it’s a ghost town. So I feel compelled, and disturbed for the need, to post some comment interactions that take place elsewhere—particularly those where my responses are lengthy. 

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iPad Sales That Go Down Are Mac Sales Going Up

On May 15, 2001, while previewing the first Apple Store to analysts and journalists, then CEO Steve Jobs boasted: “Apple has about 5 percent market share today”, but the remainder “don’t even consider us”. Jobs exaggerated, and not for the first time, seeing as how Mac global share was more like 2 percent.

But the ambition, to use the retail shops to “double our market share”, was achievable. Three years following his death, with 10-percent long ago reached in the United States, something more startling occurred: During calendar Q3 2014, Apple moved into fifth place for global PC shipments, according to IDC. The question is why. 

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Should Journalists Accept Free Travel to Apple Events or Any Others?

This morning, I awoke to a perplexing question in the BetaNews Tips inbox. Reader Mark Bryant shares a story from Medium and asks: “Should Journalists be obliged to declare in their reviews that the company has paid for business class travel to the event and given them free devices?” It’s a goddamn good question given too little attention.

“The True Bendgate: How Apple Bends Reality and Why the Media is Playing Along”, by Richard Gutjahr with German-to-English translation by Elka Sloan, is excellent and informative reading. Medium is good forum for the tale. Richard tells about receiving an invite to last month’s iPhone 6 and 6 Plus launch event, for which he reports Apple paid for transportation. 

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Just When I Cut the Cord, Cox Pulls Me Back In

In July, connected TV service went dark in the Wilcox household, as we pulled the plug on AT&T U-verse and switched to Cox Internet. That reduced our monthly bill from about $130 to $59.99 exactly; there are no taxes or surcharges applied to the Net. Now Cox tempts with a compelling offer: Add local channels and HBO or STARZ, with no-cost HD set-top box for another $9.99 month. Installation is free, and there is no contract. Price is good for 12 months. Should we?

Cox promises 44 channels, plus either of the premium channels (I want HBO). But, realistically, that means 10, since we only watch HD, plus the “Game of Thrones” channel. We already receive five over the air using a Mohu Leaf 50 HDTV antenna, which I have to review. 

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Apple’s Too Many iPads Problem

Sarah Perez makes the point before I could (oh lazy me): “Apple announces too many iPads“. That’s the most sensible take on tablets launched last week, and over the weekend copycat stories started posting. Strange thing, there’s nothing new about iPad configuration complexity. The number of base SKUs, while way too many, increases by just two.

I first harped on Apple’s “too many problem”, following iPad mini’s introduction two years ago, observing: “It’s a crowded lineup, with overlapping features and prices not seen from Apple since the early- to mid-1990s”. Crowded is understatement. The mini jacked up the number of basic configurations from eight to 14. However, when looking at all available SKUs, including two colors and carrier-specific models, the number jumped to 54. 

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Journalist sets Standard for Follow-up Gadget Reviews

Whenever I receive loaner devices, I ask to keep them for months because long-term use reveals much. Initial reviews often miss important usability benefits or problems only prolonged usage reveals. No one can get to every feature or receive all the benefits in one day or week.

Something else: As I often say, in news reporting, or reviews, bias is inevitable. Time helps extinguish the new thing glow that can bias reviews and make them more favorable than the products deserve. As the glow darkens, sounder perspective brightens. 

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iPhone 6 Review

Two weeks ago—and it sure seems longer—I switched to iPhone 6. With my 92 year-old father-in-law three days in the hospital, and ready to be discharged, I thanked my lucky stars for the preorder; standing in line outside Apple Store or the local Verizon shop wasn’t an option on September 19. Luckier still, I spotted and stopped the FedEx truck in the neighborhood on my way to the hospital.

But being at Apple Store, rather than preordering, would have made a difference. After handling iPhone 6 Plus, the larger device appeals to me more. For most people upgrading from older models, the Plus will be too big. I thought the same applied to me, until handling one last week. My first impression was fabulous, starting with the screen and how the device felt in the hand—not too large at all.