Tag: marketing

Living by Joe WilcoxJul 5, 20075:52 pm

What Will Be the Returns?

Today’s New York Times column “An iPhone Changed My Life (Briefly)” hits at the device’s fundamental problem: Hype. There was too much of it—and not really from Apple—that may have over-raised many people’s expectations. The issue Michelle Slatalla raises is one of returns. Will she return her iPhone? She writes, “I have started thinking seriously about returning the $599 phone, despite a 10 percent restocking fee. It hasn’t really changed my life in the ways I’d hoped”.

But she may have started with overly unrealistic expectations, which the runaway hype helped foster. The name includes “phone” for a reason. Apple didn’t promise a device that would cure cancer or feed the starving.

Apple by Joe WilcoxSep 14, 20058:43 pm

iPod Shuffle: Apple Understated

Back in February, Betanews published a column from me about Apple’s iPod Shuffle. I’m working on another column, on iPod nano, and decided to post the earlier one here.

News Media by Joe WilcoxJun 25, 19971:15 pm

Microsoft’s Lap Dogs

I recently nearly canceled my subscription to all my Ziff-Davis publications—and I still may. My disgust with the outrageous favoritism toward Microsoft had been brewing for months. I read news reports and reviews no one short of Microsoft’s flagship PR firm, Waggener Edstrom, could be spinning. Editors, rather than doing their jobs, were printing the gospel according to marketers holed up in a Redmond, Wash. closet.

The final straw was a July PC Computing article titled, “Office 97 vs. The World”. There contributors Leslie Ayers, Peter Deegan, Lee Hudspeth, T.J. Lee, Woody Leonhard, and Eileen Wharmby explained why Microsoft’s newest rendition of its productivity suite replaced virtually all other business programs.