Category: Ethics

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Shattered Dreams: When Apple Watch Falls From the Wrist

Saturday afternoon, new Apple Watch owner Ken Lecomte posted a frightening photo to Google+: His device with shattered screen. The spider-spray pattern is eerily familiar—one seen so many times—like an iPhone clumsily dropped to floor or pavement. The fruit-logo company boasts about the gadget being a wrist computer, but should it be as easily breakable as the other that customers carry?

I contacted him yesterday, and he shared his story, providing photos that also authenticate him as the watch’s owner. The problem with Ken’s story isn’t truthfulness but lies spun around it. Fanboyism is a cancer that spreads across any tale like his. Already, accusers flame his original post and others resharing it. Apple defenders are venomous. “I’ve been amazed with the amount of negativity”, he says. “It seems a lot of people just can’t believe that Apple could make a product that could break or have a design problem”.

Meanwhile, Apple critics call for label strapgate; there have been too many “gates” already. We don’t need another caustic moniker. In this toxic climate, legitimately aggrieved customers cannot easily step forward. The focus should be the device and whether there is a design flaw or owner error. 

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Responsible Reporting: Foreward

Today begins the serialization of my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers before its release into the public domain. I did similarly with Comic-Con Heroes: The Fans Who Make the Greatest Show on Earth. That book goes into the public domain on May 7, after my exclusive distribution commitment with Amazon ends.

Responsible Reporting was a labor of love. My profession is in a dramatic state of transition. I sought to provide a realistic treatise for the new journalism. New it is, steeped in ethical quagmire. I hoped to provide reasonable guidelines that accept how things are, rather than cling to how things were. 

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What Sucks about .Sucks Domains

As someone whose name also is his brand (welcome to 21st-century journalism), I watch with interest the new .sucks top-level domain, which is available for select preregistration through May 29—the only time to surely secure your .sucks. Yesterday, i looked to a reputable registrar to see what joewilcox.sucks would cost me. Cough, cough: $3,797.99 now, during the so-called Priority Access (e.g., Sunrise) period, or $407.98 when general pre-reg starts in June.

The new TLD is just one among hundreds of available or forthcoming domain extensions sanctioned by governing body ICANN. “I think the motivation behind the release of all these new domains is money”, says Roger Kay, who describes the sellers as shady land speculators. “The .sucks domain is particularly nasty”, the president of consultancy Endpoint Technologies Associates emphasizes. “It’s pretty close to blackmail”. But is it really? This analysis means to help you decide. 

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‘Trust is the Currency of the Sharing Economy’

Some days you wake up and wonder. As part of my morning routine, reading email and recent posts to my social networks and from RSS feeds is the first activity after greeting my wife. “The Risk Of Reviewing The Reviewer“, which actually published yesterday, riveted my early-day attention. For TechCrunch, Aimee Millwood writes something everyone, particularly bloggers and journalists, should read. You aren’t her intended audience, but you should be.

The headline to this post is among her key quotables and resonates with a point that I repeatedly make here on this site and emphasize in my ebook Responsible Reporting: Field Guide for Bloggers, Journalists, and Other Online News Gatherers: While inexplicably intertwined, trust trumps truth. The pursuit of truth isn’t your first ethical objective but establishing and maintaining trust with your audience—and, yes, this concept contradicts traditional journalism teaching. But it doesn’t, since truth ties to trust. 

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Flickr a Day 98: ‘NgaNga’

Dramatic is my reaction to this protest shot from Freedom II Andres, in Makati City, Philippines, on Oct. 4, 2013. The second “Million People March” rallied against the country’s so-called pork-barrel scam that a Philippine Daily Inquirer investigative series exposed about two months earlier.

The photographer’s name is appropriate for a protest shot like this one, and spotlights his family heritage. The second of four sons, “we are all named Freedom“, he explains, “simply because our father was one of the student-activists of his time in the 1970s, when Filipinos fought against the dictatorship of then president Ferdinand Marcos”. 

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‘Really, Rupert?’ is the Right Question

Today, Rachel Whetstone, Google’s senior vice president of communications and policy, asks what has been on my mind since a stunning scoop set the Wall Street Journal against the Federal Trade Commission and the search and information giant. As I explained in an analysis of the news reporting, the story is flush with insinuation and veiled accusation, bereft of context.

Among my more serious concerns: Journal-parent News Corp’s ongoing tug-a-war with Google’s business model and its impact on paid content. Both entities likely would benefit by any means that trustbusters could crimp Google. The scoop’s timing and tone look like they intend to influence European Union public policy. Rachel’s response is brilliant, because it gets to the point: Conflict of interest taints the Journal’s credibility and impartiality. She rightly observes: “We understand you have a new found love of the regulatory process, especially in Europe”. 

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Windows Free May Be the Best Way to Get Microsoft Software Pirates to Pay

Confusing and nebulous describe Microsoft plans to let software pirates upgrade free to Windows 10. In the three days or so since the policy became public knowledge, there are more questions than answers. This is certain: Even hinting at such a liberal policy is a dramatic turnabout for the company under CEO Satya Nadella compared to predecessor Steve Ballmer.

By measure of the Ballmer worldview, letting pirates upgrade robs revenue from the platform’s cradle, hands them sacred possessions at the door, and gives them the house keys—oh, and asks them to lock up after taking the tellie, silver, and jewelry. I contend: The strategy is brilliant and too long coming, assuming nothing changes before Windows 10’s summer release or Microsoft clarifies licensing rules to mean something different. Without even stressing a single synapse I can conjure up more good reasons for the upgrade plan than the fingers on my hands. But I’ll keep the list a bit shorter for this post. 

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What is Behind the Journal’s Big Google-FTC Scoop?

Technology industry news scoops rarely offer as much intrigue as Wall Street Journal story “Inside the U.S. Antitrust Probe of Google“. According to reporters Brent Kendall, Brody Mullins, and Rolfe Winkler, the newspaper obtained a years-old Federal Trade Commission staff document, “after the agency inadvertently disclosed it as part of a Freedom of Information Act request”.

Seriously? Is that accidentally, or accidentally on purpose? Applying the question every journalist should ask about anything—Who benefits?—raises reasonable suspicion the release was deliberate. I say that because FTC staff recommended filing antitrust charges against Google, while Commissioners cleared the search and information in a unanimous vote, according to the Journal. The answer to the “Who benefits?” question likely lies in circumstances obvious and not: Intrigue in and around the agency, including staff dissatisfied with the outcome; timing with respect to Google; and competitor lobbying, manipulation, or interference. 

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Stop Paying Bloggers and Journalists for Pageviews

Last week, headline “Samsung lied—its smart TV is indeed spying on you and it is doing nothing to stop that“, piqued my interest. In the preceding days, the InterWebs flooded with allegations that the South Korean manufacturer’s televisions listen to their owners. But I cringed reading the story, which appeared on BetaNews, where I also contribute. The reporting doesn’t support the headline, which if editor on duty I would never have permitted.

Editorially, BetaNews and I drift apart. My responsibility for day-to-day management ended in May 2013. I told one of the writer/editors yesterday, in context of discussing the Samsung headline: “No offense, but the story packaging is more like a blog everyday…Real stories have real reporting. Too many of the BN stories rely on someone else’s reporting. That’s primarily my saying feels more like a blog. The Samsung lied story is good example”.

BN editorial structure is more diversified now, with several writers acting as day or night editors. All contributors share in common something I detest: Pay by pageviews. The model is widespread among blogs and news sites, and I oppose it. There is inherent conflict of interest, when the reporter’s livelihood directly ties to clicks. 

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Perpetual Prosperity Psychology and the Housing Bubble

Something about the housing bubble narrative bugs me: Conspiracy. Evil bankers conspired to bilk Americans by financing home loans to people who could never pay, to then repackage bad mortgages as good investment products. While I lauded Matt Taibbi news analyses in 2010 and 2013 for exposing financial institution malfeasance, the blame game always seemed to ignore one other party’s culpability: Borrowers.

New research paper “Changes in Buyer Composition and the Expansion of Credit During the Boom” is a fascinating post-bubble autopsy. Its conclusions, if they survive the test, rewrite the bubble narrative, which revision makes more sense to me. 

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Our Cat Cali gets Fixed

This morning, my wife and I took our daughter’s Tortoiseshell kitty Cali to San Diego Humane Society, where she will have her operation today. I don’t feel good about taking away the cat’s motherhood, or changing her personality in the process. But I feel obliged by circumstance.

Cali came to live with us in October 2014, after one of my daughter’s four housemates insist the cat go. She and we endured two heat cycles in the last month, while we waited for our appointment date. This morning in Cali’s absence, Neko is unsettled. As am I. She comes home late-day.

Yesterday I posted a poll asking: “Is your cat fixed?” The results and comments are worth calling out. 

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Who Should Get This Found Money?

Two days before Christmas, I sat in the local coffee shop waiting to meet someone who was late. Way late. Bored, I switched between cleaning crap mail out of my iPhone 6 inbox and watching patrons. Looking up from a text message, I spotted something green under a chair about 5 meters away. I walked over and picked up unexpected cash, and an amount someone surely would miss. What to do with it?

Found money is a blessing if you need it, but a curse to the loser. This particular WiFi-equipped barista bar, LeStat’s on Park, is popular with college students. I imagined some impoverished, scholarshiper losing the last of his or her Christmas cash, and I wanted to return it. But how? To whom? You can help answer the latter question, either here or on one of the social networks where I will link. This post is plea for advice.