Category: Apple

Apple by Joe WilcoxJul 29, 20148:07 pm

My Daughter’s iPhone is Too Destructible

Sshould I blame daughter or device? Last night, she texted: “My screen cracked again. I’m so sorry”. That’s the third shattered iPhone 5s since May; two 5ers busted before that. Clearly, she’s fumble fingers, but something just doesn’t seem right. The college student sticks the damn device in a protective case. Did Apple put pretty design before damage durability?

I spent several hours searching for smartphone breakage data today—on the web and contacting several sources compiling stats. Strangely, the most compelling comparisons are years old. For example, in late 2010, SquareTrade reported that iPhone 4 accidents exceeded the 3GS and devices from competing smartphone manufacturers. In a 2012 survey of 2,000 iPhone users, 30 percent had damaged their device in the previous 12 months.

Apple by Joe WilcoxMay 23, 20144:51 pm

AppleCare+ is Less of a Good Deal

I learned about the change yesterday, unhappily. File this story under “read the fineprint department”. Since Apple introduced its extended warranty plan, I have praised the benefits and plucked down the extra $99 for every new iOS device. AppleCare+ extends standard repair coverage to two years and offers fairly affordable replacement—up to two times. Somehow I missed that Apple raised replacement price to $79 from $49 for iPhone.

The saga started around the midday meal. My daughter expressed amazement how last week her iPhone 5s popped out of her jeans and fell from a third-story balcony. No damage. Twenty-minutes later, while we sorted clothes for the thrift store in the garage, she fumbled the device, which fell face flat onto the cement—shattering the screen. No words can describe either of our reactions. The irony was so thick my eyeglasses fogged.

Apple by Joe WilcoxMay 19, 20143:32 pm

Beats Spotlights Where Apple Needs Change

The more I ponder Apple’s Beats acquisition, the less sense it makes. Buying big well-known brands that compete with yours is usually a bad idea—worse when the acquirer owns no foreign brands. Extinguishing the big name, as Microsoft does with Nokia, is marketing murder. There’s no place for the Beats brand in the Apple lexicon. The gun is drawn and ready to fire.

What I do see is another sign that Apple has lost its way. Tim Cook is a very able CEO, but as stated previously he is Star Trek’s Spock without Captain Kirk (Steve Jobs). Cook’s approach to business logistics, while brilliant, unmakes Apple. Beats is an acquisition that is off-key—out of tune with the culture that made the fruit-logo company great. As such, on this Thursday in May, comes my confession. I was wrong five years ago in post “Why Apple succeeds, and always will“. That company is gone. But it can come back.

Apple by Joe WilcoxMay 9, 20148:02 pm

Aggregation Beats the Wrong Drum

BGR used to give great scoops. Now, too often, it scoops up posts from other sites and poops them out. Can you say “aggregation”, dudes? Case in point is today’s post: “Beats acquisition called Apple’s ‘best idea since the iPad’“. The “best idea” belongs to Marcus Wholsen, writing for Wired.

So what? BGR blogger Zach Epstein has to recap Wired’s opinion piece about the rumored Apple-Beats merger rather than write his own? Not that there isn’t already too much punditry about an acquisition that hasn’t taken place and might never will.

Apple by Joe WilcoxMay 9, 20147:11 pm

Phablets hang Tim Cook’s Ass to the Wind

Analyst punditry is exhaustive about why tablet shipments declined during calendar first quarter 2014. Apple missed Wall Street consensus by about 3 million iPads. Tech-Thoughts analyst Sameer Singh expected tablet shipments to exceed PCs during the first quarter, and that didn’t happen. But major reason why is significant.

He writes today: “As of now, we can assume that ~20 percent of all smartphones shipped have screen sizes large enough to become acceptable substitutes for tablet computing tasks”.

Apple by Joe WilcoxMay 9, 20146:18 pm

Apple is the New Nokia

Over at BGR, Tero Kuittinen writes: “Apple suddenly looks a lot like Nokia“. There’s no looks like at all. As I explain in my book, The Principles of Disruptive Design, Apple, like Nokia in 2007, is unable to transcend design concepts that lock it into an older UX paradigm; from top of the mountain can’t see the crumbling below; and is unwilling to jeopardize the success it has to risk something new.

Apple by Joe WilcoxApr 29, 20144:07 pm

Apple’s New Ad Campaign is ‘More Powerful Than You Think’

[vimeo https://vimeo.com/93048304]

I can’t seem to escape Apple’s “Powerful” commercial, which during some primetime programs airs two, or even three, times. The TV spot is aspirational marketing done right, with booming tagline: “You’re more powerful than you think”.

Apple by Joe WilcoxFeb 16, 201412:30 pm

The Sure Sign of Advocacy Journalism

AppleInsider story “Google has fooled the media and markets, but hasn’t bested Tim Cook’s Apple” is superb example of advocacy journalism. Writer Daniel Eran Dilger is an unabashed Apple apologist, one who has skewered me more than once at his site Roughly Drafted, and AI. As I expressed last week, using Apple as example, there absolutely is a place for this kind of journalism.

Because bias is inevitable. Objectivity is a myth. Point of view limits everyone. Your vantage point, whether visual, cultural, biological, logistical, or whatever other “ical” applied, shapes how and what you write about.

Apple by Joe WilcoxJan 24, 20145:39 pm

My Macintosh Moment

Macintosh is 30 years old. If this were “Logan’s Run“, January 24 would be Last Day. Or the 1960s, time to ditch the computer because, you know, don’t trust anyone (or anything) over 30. Declaration: I am a Mac user, which surely surprises the long line of people accusing me of being anti-Apple. My Mac sojourn started on a Winter’s day in December 1998. I’ve abandoned Apple a few times since, even briefly boycotting, but always come back.

My first Macintosh sighting was August 1984. I spent the summer in Chapel Hill, N.C. and often hung out on the University of North Carolina campus. The college book store displayed the Apple, which I found remarkable. I wasn’t a computer geek, nor am I one now, but nevertheless found the device charming. A decade later, I started using a Windows PC and for a while was a Macintosh bigot. I particularly enjoyed ribbing the graphic designers with whom my wife worked when their Macs crashed, wiping out hours of Photoshop or QuarkXpress work. “Get a PC!” was my common retort.

Apple by Joe WilcoxNov 4, 20134:03 pm

iPad Air is the Best Tablet

Sometimes there is revolution in evolution. That’s my surprising reaction to iPad Air, which Apple started selling on November 1. This is simply the best tablet I have ever used. Period. The fruit-logo company wisely chose to resist reinventing the wheel and build a vehicle around four instead.

For people who complain—and there are many—that Apple’s newest 9.7-inch tab shows waning innovation, let me correct the record. You are oh-so wrong. iPad Air is an amazingly refined piece of art—like a sculpture chiseled to perfection. iPad 3 and 4 are unpolished bricks by comparison. More importantly, anyone looking for a tablet to largely, or completely, replace a Windows PC or Mac, Air is it.

Apple by Joe WilcoxAug 12, 20131:19 pm

My First Kindle ebook: Trials, Tribulations, and Triumph

Yesterday, my first ebook published to Amazon, with the strangest of titles, having nearly nothing to do with the contents. In May, I submitted “The Principles of Design” to the bookseller for consideration as a Kindle Single. Singles are curated, short-form works, between 5,000 and 30,000 words. Amazon acts as editor and publisher. Four weeks later to the day, I received a rejection letter, without any explanation.

That put me squarely down the self-publishing path, which is exactly where I didn’t want to be for this first work. Books are a strange frontier to me, a vaguely familiar landscape but alien—like Mars is to Earth. I wanted Amazon to walk me across this domain. Besides, to start, I plan to write mostly shorter non-fiction essays, which look to be perfectly-suited for Kindle Singles. But the rejection email, and realization that editorial approval takes up to a month, changed plans.

Apple by Joe WilcoxMay 2, 20138:59 pm

MacBook Dive kills Drive

What a day. My daughter texts from class this morning: “My computer decided to self destruct. It just reset everything!!! This is a sad day. I think I just lost everything on my computer”.

Sadly, she predicted rightly. In her dorm room, the Epson Stylus is on top of a mini-fridge, where she set the laptop to print out schoolwork. The computer slipped and crashed to the floor, right before she left for the day.