Category: Gear

Read More

Amazon Echo Is All About You

While professing not to be a geek, sometimes I act like one. This afternoon, I requested an invite to buy Amazon Echo, which promises to bring Star Trek-like responsive computing to the home. The cylindrical device, announced today, is a Bluetooth- and WiFi-enabled streaming speaker that responds to users’ questions. Just say “Alexa” and ask something.  “What’s the weather?” “What is the largest dinosaur?” This is how search information should be, assuming Echo resounds as strongly as Amazon’s product information and demo video claim.

Voice response is exactly what consumers need from a personal device, and many others used every day that pack chips and operating systems. While humans are tool users, for which touch interfaces make sense, the ability to communicate with language sets us apart from all other species. What is more familiar than talking, and expecting response because of it? 

Read More

iPad Sales That Go Down Are Mac Sales Going Up

On May 15, 2001, while previewing the first Apple Store to analysts and journalists, then CEO Steve Jobs boasted: “Apple has about 5 percent market share today”, but the remainder “don’t even consider us”. Jobs exaggerated, and not for the first time, seeing as how Mac global share was more like 2 percent.

But the ambition, to use the retail shops to “double our market share”, was achievable. Three years following his death, with 10-percent long ago reached in the United States, something more startling occurred: During calendar Q3 2014, Apple moved into fifth place for global PC shipments, according to IDC. The question is why. 

Read More

Just When I Cut the Cord, Cox Pulls Me Back In

In July, connected TV service went dark in the Wilcox household, as we pulled the plug on AT&T U-verse and switched to Cox Internet. That reduced our monthly bill from about $130 to $59.99 exactly; there are no taxes or surcharges applied to the Net. Now Cox tempts with a compelling offer: Add local channels and HBO or STARZ, with no-cost HD set-top box for another $9.99 month. Installation is free, and there is no contract. Price is good for 12 months. Should we?

Cox promises 44 channels, plus either of the premium channels (I want HBO). But, realistically, that means 10, since we only watch HD, plus the “Game of Thrones” channel. We already receive five over the air using a Mohu Leaf 50 HDTV antenna, which I have to review. 

Read More

Apple’s Too Many iPads Problem

Sarah Perez makes the point before I could (oh lazy me): “Apple announces too many iPads“. That’s the most sensible take on tablets launched last week, and over the weekend copycat stories started posting. Strange thing, there’s nothing new about iPad configuration complexity. The number of base SKUs, while way too many, increases by just two.

I first harped on Apple’s “too many problem”, following iPad mini’s introduction two years ago, observing: “It’s a crowded lineup, with overlapping features and prices not seen from Apple since the early- to mid-1990s”. Crowded is understatement. The mini jacked up the number of basic configurations from eight to 14. However, when looking at all available SKUs, including two colors and carrier-specific models, the number jumped to 54. 

Read More

Journalist sets Standard for Follow-up Gadget Reviews

Whenever I receive loaner devices, I ask to keep them for months because long-term use reveals much. Initial reviews often miss important usability benefits or problems only prolonged usage reveals. No one can get to every feature or receive all the benefits in one day or week.

Something else: As I often say, in news reporting, or reviews, bias is inevitable. Time helps extinguish the new thing glow that can bias reviews and make them more favorable than the products deserve. As the glow darkens, sounder perspective brightens. 

Read More

iPhone 6 Review

Two weeks ago—and it sure seems longer—I switched to iPhone 6. With my 92 year-old father-in-law three days in the hospital, and ready to be discharged, I thanked my lucky stars for the preorder; standing in line outside Apple Store or the local Verizon shop wasn’t an option on September 19. Luckier still, I spotted and stopped the FedEx truck in the neighborhood on my way to the hospital.

But being at Apple Store, rather than preordering, would have made a difference. After handling iPhone 6 Plus, the larger device appeals to me more. For most people upgrading from older models, the Plus will be too big. I thought the same applied to me, until handling one last week. My first impression was fabulous, starting with the screen and how the device felt in the hand—not too large at all. 

Read More

Apple’s Magic Formula is Secrecy and Rumors

Apple’s longstanding perchant for secrecy is legendary. It’s also a myth. Granted, the company has a strict no-comment policy about future products, which isn’t so much about keeping information from seeping out but controlling who disseminates it. Something else: Secrets are impossible to keep when a company produces physical products overseas and depends on so many third-party suppliers. Controlled leaks, or strictly managing those that aren’t, lets Apple maximize marketing advantage.

The value cannot be understated, because Apple’s business model in 2014 isn’t much different from 2001 or 1995: Reselling to the same core group of loyal customers. The Mac faithful mattered when the company struggled to survive against the Intel-Microsoft duopoly and made the majority of profits from selling computers. Cofounder Steve Jobs wisely chose to expand into new product categories—iPod (2001), iTunes Music Store (2004), iPhone (2007), iPad (2010)—that freed Apple from monopoly bondage. But the core philosophy of selling to loyal customers, even while trying to grow their numbers, remains the same. 

Read More

Moto X deserves More Respect

Moto X should be one of the most hotly-demanded smartphones on the planet. But Motorola lacks Apple’s skill cultivating core groups of bloggers and journalists who swoon ecstatically and influence others to do the same. For example, I thought Stephen Fry’s outrageously over-the-top adjective-rich iPhone 6 review was hilarious until reading The Register’s parody, which is almost believably genuine.

Motorola bets on voice interaction over touch, making Moto X more like a device from Star Trek than the early 21st Century. Touch is oh-so 1980s—what Apple pitched with the Macintosh 30 years ago—whereas touchless is the next big thing. For people queuing up for iPhone 6 on September 19, welcome to the past. You should consider second version Moto X, which is available for preorder, if reaching to the future. 

Read More
Photo Credit: Julia Folsom

Apple Watch isn’t the Future

I am reluctant to criticize unreleased Apple Watch because my analysis about original iPad—given before seeing it—was wrong. That said, Android Wear, while seemingly sensible comparison that analysts, bloggers, and journalists make, isn’t right. When put in perspective of next-generation wearables, I think Apple Watch should be compared to Google Glass.

Be honest. Which looks more innovative to you? The utility of something you see at eye level that provides real-time, location-based information is much greater than something that demands more responsive—”Hey, Siri”—interaction and turns the glance and fingers downward. Granted, Apple Watch delivers alerts, and you feel them, but your attention is always to look away. 

Read More

iPhone 6 Plus follows the Leader

I am a Mac user again. After two years of using Chromebook as my primary PC and going “Microsoft All-In” for the summer with Nokia Lumia Icon and Surface Pro 3, at the end of August I returned to my first love—despite my reputation for hating it. I’m not anti-Apple. Fanatics who try to silence me, and other journalists not glowing about the fruit-logo company, just want you to believe that I am, by insisting bias where none exists.

Before Tuesday’s splashy media event, I anticipated buying a new iPhone—to fit into my renewed Mac lifestyle. But the size really bugs me. Last weekend, I asserted that September 9 would start the Tim Cook era—that it would define where the CEO will take Apple. I used iPod nano as example of a product that defined Steve Jobs’ leadership style. But Cook soiled my anticipation that he could be so bold. iPhone 6 and iPhone 6 Plus are too much me-too devices, and they’re not what I expected from the great innovator. 

Read More

iPod is Classic

In my professional life as a journalist, I only wrote one rumor story for which sourcing was truly sketchy. Generally my rule is this: Write what you know to be true in the moment based on the most reliable—and identified, meaning we directly communicated—sources available. But I didn’t feel confident about my Oct. 17, 2001 iPod story. My source (only one) confirmed that six days later Apple would unveil a “digital music device”, but it wasn’t clear what that meant, something the story reflects.

I reminisce about iPod because it’s gone. CNET, where I worked when writing about the mystery music device, reported the device’s disappearance yesterday. The link for iPod Classic now goes to iPod Touch, and the music player is no longer sold at Apple Store Online—not even refurbished. The extended name, adopted in 2007, is appropriate. The original iPod is a “classic”. It is one of four foundational products released in 2001 that still drive everything Apple in 2014. Music changed the fruit-logo company long before iPhone established the world’s largest tech company.