Category: Tech

Photo by Joe Wilcox
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SmugMug, Finally

Back in February I praised photo-sharing site SmugMug. I sporadically and half-heartedly uploaded photos there, as I pondered Flickr. I was strongly attracted to Flickr’s community—everybody seems to hang-out there—appeal. Last month, Thomas Hawk joined Zooomr, which created another quandary. Thomas’ Zooomr support simply couldn’t be ignored.

After weighing Flickr’s community and Zooomr’s Thomas endorsement,, I’ve decided to stick with SmugMug and really start using it. I spent part of the last two days adding new photos to my SmugMug site. The decision comes with angst, because Flickr and Zooomr also appeal to me, for different reasons. 

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Living by Joe Wilcox
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Cancel Me, Cancel You

Ah, the power of the single voice, amplified by the reach of the World Wide Web. Today’s New York Times story, “AOL Said, ‘If You Leave Me I’ll Do Something Crazy’“, once again highlights the power of the Web, particularly Weblogs or content-sharing sites like YouTube. Randall Stross’ story is also a tell-tale account of how difficult can be account cancellation.

The story starts with a Bronx man’s 21-minute phone call seeking to cancel his AOL account: “Vincent Ferrari, 30, of the Bronx…recorded the five minutes of interaction with the AOL customer service representative and, a week later, posted the audio file on his blog, Insignificant Thoughts. Shortly thereafter, those five minutes became the online equivalent of a top-of-the-charts single”. 

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Gear by Joe Wilcox
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Oh, Joe of Little Faith

This evening, I stopped into Penn Camera to pick up that spare Nikon D200 battery ordered about a week earlier. I waited behind a guy spending big on a digital camera, although it was uncertain if he understood what he was buying.

Thomas Hawk might appreciate this: A Canon EOS 5D, Canon EF 24-70mm f/2.8L USM lens, Canon Speedlite 430EX flash, memory card, and some other stuff I couldn’t quite make out. The buyer seemed somewhat perplexed by the $5,500 total. I thought, “It’s what you pay for a full-frame sensor”. Turns out, Canon rebates would put more than 500 bucks back in his pocket—$300 off the 5D. The camera is practically a steal at $2,699 after rebate. 

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Web by Joe Wilcox
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Keep the Net Open

With each passing day, I find myself at odds with Washington policy. As if immigration wasn’t bad enough, now it’s Net neutrality.

Today, largely splitting along party lines, the House Commerce Committee whacked an amendment that would have guaranteed Net neutrality. I’ve long opposed overregulation, but there are times when government oversight is appropriate. Given ongoing FCC deregulation, which would no longer require large telecos delivering DSL to let competitors use their lines, and ongoing efforts to prioritize access, the government should take action to guarantee neutrality of the Net.

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Living by Joe Wilcox
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No Finder Keeper

My daughter and I fled the house today, down the road to the 7-Eleven. My wife had gone out for the afternoon—and left to fend for our own lunch, we opted for convenience. My daughter got a turkey and cheese sub, while I went for a burrito. But on the way to the convenience store, there was adventure: A lost cell phone.

As we cut across a parking lot towards the 7-Eleven, I spotted a clamshell on the pavement. Well, well, finder’s keepers? Not in my family. Lost is returned. We hoofed over to the building adjacent to the parking lot, asking if someone had lost a cell phone. The folks inside weren’t exactly helpful. I called myself using the lost phone, hoping to get some caller ID. None, except a number with 206 area code, which I recognized as Washington State. 

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Apple by Joe Wilcox
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Where Old News is the Only News

On Friday, a good friend asked me to look at a news story about Apple legal sending an unwelcome letter to an eight year-old girl. The letter basically told her to get lost. Apparently, the third grader had sent a letter to Apple CEO Steve Jobs suggesting a new feature for iPods: Lyrics viewing. She got her response, not from Steve but an Apple lawyer, about three months later. Turns out that Apple has a policy against taking unsolicited ideas, which the letter clearly stated.

The news story focused on the little girl’s hurt feelings and Apple’s slap-in-the-face response. Earth to Apple: Lawyers=bad PR. Always. But the response was lame for another reason: The feature already is available on iPods. It’s just not well publicized. 

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