Category: Marketing

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How Does 'Incremental' Define Apple?

I would like to discuss how Apple innovates, which I understand very well. I posted about Apple’s incremental product strategy last September at Apple Watch: “Apple Demands a High Price to Be Cool.”

The pattern is consistent: Apple launches a “one more thing” product with modest hardware features but something else nevertheless killer—something people want. During the launch, Apple CEO Steve Jobs performs his marketing magic, demonstrating how this “one more thing” product will make peoples’ lives better.

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Microsoft Channels 8 and 10 Join Analog TV

S-o-o-o-o, US TV broadcasters aren’t alone pulling the plug on their analog channels. Microsoft is closing down channels 8 and 10 and folding some of their content into Channel 9. Someone at Microsoft thinks this is good marketing? It’s a great idea if the goal is for existing and potential customers to start switching channels.

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The Keyword to Microsoft’s Search Success

Too many people are wasting too much energy writing about the name for Microsoft’s new search engine—assuming there is going to be one, rather than made-over Windows Live Search. Kumo, Crapo, Frapo, Wacko—who cares? Microsoft could rebrand search Bill Gates, Steve Ballmer, Bozo the Clown or the Muffin Man. Right now, the name shouldn’t matter to anyone, nor will it make much difference against Google’s dominance. Microsoft must fundamentally change how search works.

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Microsoft Finally Finds a Lifestyle It Can Sell

The most successful companies share several attributes in common. Among the most important: They sell a lifestyle. Apple has effectively done this with multiple products, which is unusual. There are separate, yet related, iPod, iPhone and Mac lifestyles. But many buyers pay a premium price to join the Mac club.

There are plenty of other examples. The Harley Davidson lifestyle is the graying, middle-aged guy, dressed in leather and riding his hog or the stereotypical Hell’s Angels type. Pepsi sells a lifestyle, too. In my youth, it was the “Pepsi Generation.” Now it’s the active, youth sports lifestyle around Mtn. Dew, among other Pepsico products.

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There’s a Worm in Retail Apple

My wife suggested that I read Washington Post story, “The Elite Apple Corps: A Hundred Million Strong, Every One of Them Cool.” I live in California! I don’t read the Post anymore, which is why I didn’t see it. The story appears in today’s Style section.

Reporter Hank Stuever hits on what’s wrong with the Apple retail stores. They’re too busy, and so they’re no longer fun.