Category: Microsoft

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Just Add ‘i’

Late this afternoon, my daughter yelled to me from another room, “Dad, dad. I figured out what Microsoft means. You’ve got to come see this. Micro. Soft”.

We had just returned from Black Friday shopping, an exercise taken for purely academic purposes. My daughter wanted to see all the Black Friday sales and shoppers, more for the thrill of it. Typically, it’s a banned shopping day in our household. I mean, what nutcase gets up to shop at 5 a.m.? Lots of people that I know. One friend hit the Wal-Mart in Fredericksburg, Va., and she still didn’t get the item she wanted. Another friend started shopping at 5 a.m., but online, spending $350 at CompUSA on rebate items. Geez. Get a life. 

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Judge Cracks the Whip

Seeing as I covered Microsoft’s antitrust trial for about five years, when I worked as a reporter, new developments interest me. According to a Computerworld story, U.S. District Judge Colleen Kollar-Kotelly cracked the whip across Microsoft’s back.

Biggest problem: Compliance with a portion of the antitrust settlement for disclosing communications protocols, which have been a contentious issue since Microsoft agreed to disclose them; and it seems to me the company really doesn’t really want to comply with this portion of the settlement. I should point out that inclusion of the protocol licensing in the settlement wooed as many as half the 18 state litigants to join the Justice Department’s agreement. 

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Google: It’s Not About Search

These days, Google seems to be interested in just about everything—portals, search, VoIP, instant messaging, email, photos, blogging, maps, topography, Wi-Fi and NASA, just for starters. Google’s eclectic interests must aggravate Microsoft’s competitive analysis folks. Every week, someone asks me what any part of all this stuff has to do with search. After all, Google is a search company.

I disagree. Google no longer is just a search company, if it ever really was. Search is really a means to an end, and that end is the access to information. Looked at from this perspective, access to information, all of Google’s recent announcements make sense. And combined they foreshadow where the company is going and why Microsoft really should worry about Google. 

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Search as the New User Interface

In my next blog post, I plan to write about good design. As prelude, I offer my May 23, 2005, column for Betanews:

In 1984, Apple’s Macintosh introduced the world to the graphical user interface, eventually changing how people interact with computers. The GUI may not have been Apple’s idea—great credit there goes to the folks at Xerox Palo Alto Research Center—but the company did deliver the first meaningful, commercial product.

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A Switcher Repents

Back in September, a friend lugged away the last of my Macs. I relinquished them following a July switch back to Windows. I determined to use Windows on a full-time basis, which suited my fickle mood and work situation. But the Macs are back, in a surprising return to previous enthusiasm. The decision is a personal one and does not reflect my work position with respect to covering Microsoft.

Microsoft’s approach to its MSN Spaces blogging service is what set me off. The service requires proprietary technologies to either view or post some content to MSN Spaces blogsites. I decided that going back to the Mac, which I had grown to miss over six months, best supported my philosophical position. The Internet is classic example of what kind of scale open, supported standards can create. Personally, Microsoft’s technological approach isn’t wholly consistent with my personal position. 

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A Switcher Recants

Earlier this year, I blogged about my troubled switch back and forth between PCs and Macs, eventually moving to the Mac for good. Not so. A good buddy bought the PowerBook I purchased back in March, and I put that money into buying a Sony S150, which is a Windows notebook that I’ll blog about sometime soon.

The switch came for many reasons. For one, my boss expressed concerns about a difference in the quality of analyst my reports. I attributed the problem to my working on a Mac fulltime and becoming too distanced from the Windows world; of course, I used a Windows machine everyday, too, but the Mac proved a distraction. I saw the same problem back when I worked as a reporter covering Microsoft. The problem: I like my Mac and didn’t want to switch. 

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Must Be: Familiar, Approachable, Extending and Better Enough

My prevailing thinking on why high-tech products succeed or fail boils down to four criteria. Editor’s Note 2/8/2014: I expanded the number to eight and wrote book about them: The Principles of Disruptive Design.

A product must:

  1. Build on the familiar
  2. Do what it’s supposed to do really well
  3. Allow people to do something they wished they could do
  4. When displacing something else, offer significantly better experience