The Problem with Free

[youtube http://www.youtube.com/watch?v=LMpwJn_4NtE]

 

Damn, I must read Chris Anderson’s book Free: The Past and Future of a Radical Price. Based on the WNYC video (below) and Q&A—”The Gift Economist”—in the July 19, 2009 the New York Times Magazine, I must disagree with Chris’ concept of free as applied to digital products. Free and the Internet go oddly together, and not necessarily well together.

Chris may be right, but for other reasons than he presents here. In the video above, Chris asserts that on the Internet “free really can be free.” Nobody has to pay. He presents his view, which does allow for combo free and paid models, by way of marketing and economic history and theory.

Audience vs Traffic

One of things you rarely hear spoken about in internet business is traffic. I don’t mean traffic numbers—those are everywhere. I mean traffic itself. What it is, what it means, what constitutes value, etc. You don’t see blog posts talking about how page views can be (and very much are) gamed to create the appearance of more page views. Or, that one million uniques means little if the length of time visitors are on the site (aka, session time) is less than one minute without their returning back to visit. That’s like a million people driving by McDonald’s but never actually going into the restaurant. I won’t even get started on flawed analytics services. Unfortunately, the market as a whole hasn’t evolved to where it’s begun to notice things like this. Blogs and media still cite flawed analytics sources in articles, and few ever reference important stats like session times and repeat visitors. That says a lot about the place the market is in.

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Process Journalism and Original Reporting

On July 17, I posted, “The Michael Arrington Matter,” where I came down hard on the TechCrunch cofounder for publishing stolen, internal Twitter documents. I wouldn’t have done it.

But in fairness, TechCrunch is successful—and for a reason. TechCrunch publishes lots of original content, as much in the comments as the stories. Readers participate in the process.

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Spotted: Vivienne Tam Netbook

Here are a few things that go oddly together: A Mexican vacationer, Coronado Public Library and designer netbook. This picture tells a story.

Yesterday, I took my daughter over to Coronado High School, where, in other circumstances, she would attend. But we don’t live in Coronado, and San Diego School District is rumored to be resistant to transfers. We’re late trying to get in, too.