Category: Tech

Apple by Joe WilcoxFeb 24, 201612:21 am

Bill Gates’ Backdoor Policy

I see something disingenuous about Microsoft cofounder Bill Gates supporting the government’s demands that Apple selectively unlock an iPhone used by one of the San Bernardino, Calif. shooters. The former CEO turned philanthropist spoke to the Financial times in an interview posted today. The implications for Microsoft cannot be overstated, and the company’s current chief executive should state corporate policy.

Gates’ position aligns with the government’s: That this case is specific, and isolated, and that the demand would merely provide “access to information”. Here’s the thing: The interviewer asks Gates if he supports tech companies providing backdoors to their smartphones. The technologist deflects: “Nobody’s talking about a backdoor”. Media consultants teach publicly-facing officials to offer non-answers exactly like this one. The answer defines the narrative, not the interviewer’s question.

Society by Joe WilcoxFeb 17, 20166:30 pm

Tim Cook’s Defining Moment

Some documents are historically significant. They mark moments, comment on them, in manner demanding future citation and even use in courts or classrooms. That’s how I read Apple CEO Tim Cook’s “Open Letter to Our Customers“, about breaking iPhone encryption His exposition spotlights seminal moment in the United States of America: Government’s further expansion of powers encroaching indiviuals’ rights to privacy and one company standing up and saying “No”.

Some people will scoff at my comparison, but it truly is what I see. Cook is like Rosa Parks, refusing to take a seat at the back of the bus—or in this instance behind one court judge and the FBI. Cook and Apple stand up for us all. I applaud law enforcement’s efforts to protect us from terrorism but tyranny shouldn’t be the means; taking away Constitutionally-given freedoms to protect them. Tim Cook is right.

Apple by Joe WilcoxFeb 16, 20167:25 pm

Android ‘Monotune’ Sets the Right Pitch with iPhone

Great marketing strikes a chord, in this instance quite literally, with consumers. The best compares the primary product to another, effectively evoking emotional connection. Apple’s “1984” commercial and “Get a Mac” series are excellent examples. In the former, the IBM PC is portrayed as Big Brother, while in the latter actors represent Mac and PC—the benefits of one and detriments of the other. Both examples use metaphors to simplify complex comparisons and to make lasting impressions rather than to checklist features.

Google spot “Monotune” ia a magnificent metaphor—piano of 88 different keys representing Android set against another, portraying iPhone, where all the notes are the same. Music is memorable, and the comparison striking as much for the under current. Apple’s brand often is associated with music and also creative individuals.

Apple by Joe WilcoxFeb 15, 20162:29 pm

iPad Pro’s Shouldn’t-be Battery Problem

Editor’s Note: Apple contacted me on February 16th, suggesting the short battery life is abnormal. We discussed tech support option but I chose instead to replace the whole kit—iPad Pro and keyboard—to see if the short battery life with Smart Keyboard is a one-off hardware problem. Look for an update in the sixth post. The hardware exchange will take a day or so to sort out, before the series can resume.

The follow-up post, on February 24th, countermands the negative conclusions stated in this review. Battery life from the second kit is hugely satisfying and plenty long enough for the typical workday. The user experiences aren’t comparable. I debated about deleting the original story but that feels like hiding something. Hopefully this addendum sufficiently retracts the original conclusion.

I cannot presently recommend Apple’s big-ass tablet as a laptop replacement—using the official-issue Smart Keyboard. The reason may surprise you. The foible isn’t the utility of iOS, available apps, or overall hardware performance but the battery and charging system. Inadequate combination is an understatement.

Two weeks ago, I purchased iPad Pro through T-Mobile’s Jump On Demand program. My 13th day using the tablet as my primary PC progresses with acceptance that an ongoing problem is a deal breaker. When I use iPad Pro like a laptop, even primarily working only with mail and two browsers (Chrome and Safari), battery burns down too rapidly and subsequent topping off takes too long. Oddly, battery-life is exceptionally good for tablet use.

Apple by Joe WilcoxFeb 12, 20167:55 pm

The Ways Apple iPad Pro Delights Me

Day 10, and it’s difficult to wonder where nearly two weeks went. Yet here I am with iPad Pro, and more settled than last weekend, when griping about how the tablet frustrates me.

I want to start by discussing Apple’s Smart Keyboard, which is a $169 accessory that I recommend for everyone who doesn’t plan on using fingers and Pencil as primary, ah, utensils. Typing is amazingly smooth and accurate. The keys present terrific travel, without requiring too much force while still giving plenty of tactile response. Shocked best describes my reaction to the experience. Sometimes what’s missing brings something more: Ommission of the trackpad, which either is brilliant conception or Apple chief designer Jony Ive and team getting goddamn lucky.

Apple by Joe WilcoxFeb 7, 201612:20 am

How Apple iPad Pro Frustrates Me

Day 5 morning, and I am close to returning the iPad Pro to T-Mobile. There are too many quirks that reaffirm my contention in thi series’ second post: Apple’s big-ass tablet is a proof-of-concept device that’s ready, or so I thought, for few users (digital content creators) but not the masses. Now I wonder if the thang is ready for anyone.

Setting up Apple Pencil should be as easy as pulling off the rear cap, inserting into Lightning port, and acknowledging Bluetooth connect request prompt. But there is no response from the tablet, after a half-dozen attempts, so I Google for solutions. No luck there, and I check Bluetooth settings, where the device doesn’t appear. Disconnect my Harman Kardon speakers. No change. Turn off and on Bluetooth. Nope. Detach Pencil, try again. Success! Device shows up, pairs, then disconnects, and stays that way until I try again, and then it’s “Groundhog Day” time. I’m Bill Murray reliving the same moment over and over without progress.

Apple by Joe WilcoxFeb 5, 20168:35 pm

iPad Pro is Bigger Than You Think

“Look up, waaaaaay up” is a phrase familiar to Canadians of a certain age, who watched “The Friendly Giant“. The kids program aired from 1958 to 1985 on CBC, which our TV antenna grabbed from the local affiliate across the border in New Brunswick (I’m from Northern Maine). There’s something about iPad Pro’s enormity that makes it feel more like something the Giant would use.

My question this fine Friday: Is iPad Pro too big? For the majority of potential buyers, my answer is unequivocally yes. I don’t see a product made for the majority. Whatever Apple’s post-PC ambitions, iPad Pro is more a proof-of-concept for future laptop replacement. However, for the few—creators looking for larger digital canvas—iPad Pro offers much. For the many, the first version will work out the kinks, such as getting the app platform placed, for mass-market successors. Warning: Embracing the expansive tablet may make switching to something smaller nearly impossible. Size matters, and sometimes larger is better.

Amazon by Joe WilcoxFeb 4, 201612:06 am

From Amazon’s Bookstore Risk Can Come Great Rewards

There is collective head-scratching across the InterWebs about a Wall Street Journal report that Amazon will open as many as 300, or even 400, stores selling books. The company’s massive success selling ebooks and the cost and selection advantages of warehousing their physical counterparts make the concept seem nonsensical. I contend that it’s brilliant.

Amazon is in process of expanding online services into the purview of local retail, which biggest competitive advantage is immediacy. In conjunction with the $99-per-year Prime program, the online retailer offers faster shipping; same day, and within hours, in some locales. The company increasingly contracts its own carriers, as well. Immediacy requires presence. What better location than a bookstore that also warehouses other goods and provides customer service operations? That’s all without considering the branding opportunities, which, as Apple Store demonstrates, can be huge.

Apple by Joe WilcoxFeb 2, 20166:46 pm

Meeting Apple’s Big-ass Tablet

The first thing you notice about iPad Pro is the size. The tablet is ginormous. It’s 12.9-inch screen lays before you like a chalk slate—a blank canvas demanding typed text or drawings made with Apple Pencil. Yet something also feels wrong about the thing. During the so-called Steve Jobs era, refined designs were smaller—like iPod nano. Apple is no stranger to larger; 27-inch iMac today or 17-inch MacBook Pro of yesteryear are examples. Perhaps. But there’s big, and BIG.

The giant tablet arrived around 2:50 p.m. PST on Groundhog Day 2016, marking a bold computing adventure for February: Using iPad Pro as my primary PC, and hopefully only one. Perhaps you read my recent obituary to Apple love lost and might wonder why buy anything Apple? I like to experiment and am paid to try out new things (so you won’t have to). By sheer size, PC replacement, not companion, is the only sensible design objective for iPad Pro. Can it meet the demands? I want to find out.

Gear by Joe WilcoxFeb 2, 20163:13 pm

If You Can Vote for American Idol on Smartphones, Why Not Presidents?

Over the weekend, my 94 year-old father-in-law asked what I would do to assure that every American who could vote would do so. That was an unexpected question, but one I addressed gingerly. This post is my answer restated for a public venue.

Simple answer: Smartphone. According to PewResearchCenter, nearly 70 percent of Americans own one of the devices, but the number among voting age adults tops 80 percent, according to other estimates. Surely a program could be in place by the 2020 Presidential race, and if lawmakers were truly serious about universal suffrage, a Manhattan-like project could make it happen by the next Mid-terms.

Apple by Joe WilcoxJan 26, 20166:10 pm

iPhone Empire Cracks, Doesn’t Break

Three questions buzzed among investors and around the Interwebs ahead of today’s Apple fiscal first quarter 2016 earnings report: Would iPhone momentum remain; how big could be revenues; and what would be guidance for the quarter in progress? Wall Street consensus was 76.54 million handsets sold and $76.582 billion in sales. Actual: 74.78 million iPhones and $75.872 billion revenue. More unsettling: Apple forecasts its first sales decline in 13 years; guidance is lower than analyst estimates.

After the closing Bell, Apple answered these questions. Revenue rose 2 percent year over, while net income climbed the same to $18.4 billion from $18 billion. Earnings per share of 3,28 nudged ahead of $3.23 consensus estimate. Gross margin reached 40.1 percent, up from 39.9 percent a year earlier.

Mobility by Joe WilcoxJan 26, 201610:28 am

Microsoft Surface Fumbles the Football

Maybe I’m just pissed that Sunday night’s NFC play-off game between the Carolina Panthers and Arizona Cardinals and follow-up nauseating sports anchorism went over the scheduled time by 25 minutes, so that The X-Files’ return started late and my DVR stopped on time but the program went overtime. Just as Fox Maulder came to disbelieve everything about the alien invasion, the recording stopped. Or maybe I’m a native New Englander who cheers for the Patriots and must blame the two-point loss on someone or something else!

I have cause.