Category: Society

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My Personal Tech Kit 2019

I start the new year in a very different space, and with turnabout attitude, than 2018. About six months ago, I surrendered my digital lifestyle to Google, abandoning Apple as primary platform provider. Trust brought me to the Apple way. Distrust drove me away. Choosing between priorities privacy and security, in an increasingly dangerous Internet, the latter matters more. The Alphabet subsidiary truly has its ABCs ordered in ways that the bitten-fruit company doesn’t. I can trust that Google, being native to cloud computing and depending on it (mainly by way of search-related advertising), will secure my content and devices better than Apple, which is at best a cloud computing resident alien and more typically behaves like an immigrant who doesn’t speak the language well nor understands local culture.

Sure, I surrender some privacy but that would happen anyway, because privacy is a fiction. If you use the Internet or connected mobile device, you have none. Google is motivated to protect me (and you) because we are the product that generates ad revenue. Between marketers and hackers, it’s easy choice which I’d prefer to have my personal information. Granted anyone can debate which is, hehe, more criminal. But marketers aren’t likely to clean out my bank account or steal my identity. Or yours.

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There’s Philo Coal in My Christmas Stocking

I didn’t last long with streaming startup Philo. At 3:37 p.m. PST today, I purchased a gift subscription for six-months of discounted service. By 4:43 p.m., Philo acknowledged my cancellation (without refund, incidentally). I deserve some blame for not choosing the 7-day trial first. But the features are so modern and channel selection so perfect, I didn’t want to miss out the Holiday sale available since at least Black Friday. Besides, I had pondered Philo for nearly two weeks, all while brain-vacuuming professional reviews that offered little less than praise. Nowhere did I read, and perhaps carelessly missed, the dealbreaker: Cough. Cough. Streaming caps at 720p. Say what?

We live in the early era of 4K, which video quality I didn’t expect from Philo. But I fully anticipated watching 1080p on my Pixelbook or days-old Roku Ultra. As expressed, with flaming antagonism, in a requested cancellation reason emailed back to Philo: “I never imagined that streaming quality would be limited to 720p, which is jarring on my 43-inch TV…I hugely regret spending $99 for six months. Ho. Ho. Ho. Bah Humbug. There’s Philo coal in my Christmas stocking”. 

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Fido Confections

Among the stereotypes that cling to Californians: Their love of—no obsession with—dogs. Take a peek into this window of a local dog bakery. I could understand meat pie. But cake? Welcome to SoCal, where residents primp tail-waggers and fawn incessantly over them. I am aghast how the fussy folk here let their beasts pee and poop everywhere. Sure, most dog walkers carry baggies to clean up the hard deposits. But the liquid soils sidewalks and anything along them; considering how rarely rain falls, this crap clinging to shoes and dust that becomes airborne can’t be healthy. So why in a state where residents also are lifestyle-profiled as being health-obsessed is there such contradiction?

In County cities Carlsbad, Del Mar, Encinitas, San Diego, Santee, and Solana Beach, there are about 162,000 licensed dogs, according to official statistics. Human population for the same locales is about 2.15 million, says the Department of Animal Services. FYI: San Diego Humane Society assumed responsibility for providing county animal services to these communities during second quarter of this year. If you’re local, and interested in domestic or wild beasties, SDH’s annual report is informative reading. 

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My Google Store Travail

Google Store’s bureaucratic ineptitude is beyond belief. My recent, unresolved customer crisis is an experience in artificial unintelligence. For a parent company whose core competency is supposed to be indexing, crunching, and disseminating information, it’s inconceivable that something so simple as fixing a single order error could escalate into a tragically comic Catch-22. I should have abandoned all efforts long before reaching the point of penning this post and looking back to the Apple Way.

To summarize: I received the wrong Pixel phone nearly a month ago. Google Store struggled to process a return authorization, because the device in hand didn’t match the one in the order. I eventually agreed to keep the thang, so long as the retailer could transfer the extended warranty—so-called “Preferred Care”—that I had paid for. But the process proved to be complicated, then necessity, after I unexpectedly needed to file a damage claim. You’ll have to read on for the sordid punchline, but suffice to say it all ends in a comedy of compounding errors.

Problems resolved! Please see:Thank-you, Google Store

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The Book of Our Times

It’s catch-up time for things I meant to post but put aside, temporarily. Family drama! Perhaps you will read about it in the future, but likely not. Now to the main course: On Oct. 21, 2018—the day after reading that San Diegans spend more on alcoholic beverages than residents of any other city in the United States—I spotted something surprising on a table outside LeStat’s on Park. Did someone forget the book? Was it purposefully left behind—seemingly appropriate commentary about America’s “booziest city”?

For sure, breweries are commonplace, and most eateries serve alcoholic beverages, which also are sold everywhere—not predominantly in liquor stores but from pharmacies, supermarkets, warehouse stores (e.g. Costco), and more. 

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I Quit Nextdoor Today

More than a year after first hearing locals rave about Nextdoor, I joined the social network, on Aug. 29, 2017. Late this afternoon, I deactivated my account. In principle, the concept is well-conceived: Build community among people living close to one another rather than interact across the far reaches of the InterWebs on the likes of Facebook. In practice, my experience is something else: Busy-bodies spend too much time complaining about their neighbors. I liked University Heights more when knowing less about the people living here—or the amount of hit-and-run accidents, package thefts, and other so-called crimes or problems amplified by hundreds of virtual megaphones. My sense of safety and well-being has greatly diminished from using Nextdoor. So no more!

No single incident precipitated my exit. Little things accumulated—like last week’s Cookies with the Cops meeting, where one police officer explained that if a so-called incident isn’t documented, “it didn’t happen”. He referred to the Get It Done app as the go-to place for non-emergency interaction with San Diego’s finest. He likened anything else to phone chains of old, where gossiping along a line of calls turned one thing into a hundred.

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James

For as long as we have been in San Diego’s University Heights neighborhood—11 years next week—a homeless man lived near the top of Texas Street before it passes the Valero gas station at Madison. James was a fixture, seen day or night, every day, regardless of weather. If absent from his chair for any length of time, there would be chatter across social networks—in recent years NextDoor—asking where he was. Sickness or even police harassment were the more likely reasons for his absences.

Near the end of September, James vanished again, raising roarous concerns on NextDoor, until someone stated—and later was confirmed—that this homeless man had passed away. I didn’t know James, but some of my neighbors engaged him. “Friendly” and “kind” are two words used to describe him among many NextDoor posts and comments. I just took James for granted. He was as much a part of the scenery as the palm trees. As I would drive up Texas, or walk across the Adams Ave. bridge, he was an expected sight—and refreshing one, too. Something about his presence, and neighbors embracing his homelessness, was a triumph of humanity and dignity. 

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My Last Trip to the Apple Store Genius Bar

Yesterday, the local Apple Store emailed that my wife’s former 13.3-inch MacBook Pro with Touch Bar was ready. We picked up the laptop hours later. If you haven’t heard about specks of debris causing MBP keyboard failure, I can confirm from our experience that such problem occurs. In mid-June 2018, Apple initiated a free repair program, which we used last week with surprisingly positive results.

I purchased the custom-configured MBP in mid-November 2016, and right out of the box the spacebar occasionally skipped. The malfunctioning worsened over time, and, coincidentally (or not), reached crisis a few days after Apple admitted to problems with the Butterfly keyboard. The spacebar became stiff to touch, requiring considerable pressure to push, sometimes working but more often not

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Quick Update: My Apple to Google Switch

Doubt disturbed my commitment to give up the Apple Way for the Google lifestyle two months ago (yesterday). Preparing to pack up my wife’s 64GB white iPhone X, I was taken aback by how pretty it was. She kept the thing in a case, which protected from damage but also obscured beauty. For fleeting seconds, I wondered why switch. Product design that generates joy is another benefit—and one transcending any, and every, feature.

But the moment passed, and I boxed up Anne’s smartphone along with my 256GB black iPhone X. Google gave great trade-in values, which dispatched the hassle of reselling the devices on Craigslist. Eight weeks later, writing this post on Pixelbook i7, I don’t regret the decision. Confession: The transition isn’t quite complete, but we’re getting there.