Category: Apple

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My Personal Tech Kit 2019

I start the new year in a very different space, and with turnabout attitude, than 2018. About six months ago, I surrendered my digital lifestyle to Google, abandoning Apple as primary platform provider. Trust brought me to the Apple way. Distrust drove me away. Choosing between priorities privacy and security, in an increasingly dangerous Internet, the latter matters more. The Alphabet subsidiary truly has its ABCs ordered in ways that the bitten-fruit company doesn’t. I can trust that Google, being native to cloud computing and depending on it (mainly by way of search-related advertising), will secure my content and devices better than Apple, which is at best a cloud computing resident alien and more typically behaves like an immigrant who doesn’t speak the language well nor understands local culture.

Sure, I surrender some privacy but that would happen anyway, because privacy is a fiction. If you use the Internet or connected mobile device, you have none. Google is motivated to protect me (and you) because we are the product that generates ad revenue. Between marketers and hackers, it’s easy choice which I’d prefer to have my personal information. Granted anyone can debate which is, hehe, more criminal. But marketers aren’t likely to clean out my bank account or steal my identity. Or yours.

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Microsoft Investors Punch Back at Apple

In May 2010, I wrote about Apple’s market cap passing top-valued Microsoft; it’s only fitting to follow up with an analysis about the unbelievable turnabout that, like the first, marks a changing of technological vanguards. Briefly today, the software and services giant nudged past the stock market’s fruit-logo darling. A few minutes after 1 p.m. EST, the pair’s respective market caps hovered in the $812 billion range, with Microsoft cresting Apple by about $300 million. By the stock market close, a rally for Apple put distance from its rival: $828.64 billion to $817.29 billion, respectively (Bloomberg says $822.9 billion, BTW). Consider this: As recently as October, Apple’s valuation touched $1.1 trillion. But since the company announced arguably record fiscal fourth-quarter earnings on November 1st, investors have punished shares, which currently are down about 21 percent.

Apple has long been a perception stock, even when under the tutelage of CEO Tim Cook company fundamentals deserved recognition. But perhaps Wall Street finally realizes the problem of iPhone accounting for too much of total revenues at a time when smartphone saturation saps sales and Apple pushes up selling prices to retain margins. More significantly: Apple has adopted a policy of fiscal corporate secrecy by stepping away from a longstanding accounting metric. I started writing news stories about the fruit-logo company in late 1999. Every earnings report, Apple disclosed number of units shipped for products contributing significantly to the bottom line. No more. Given current market dynamics, everyone should ask: What is Cook and his leadership team trying to hide? 

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My Google Store Travail

Google Store’s bureaucratic ineptitude is beyond belief. My recent, unresolved customer crisis is an experience in artificial unintelligence. For a parent company whose core competency is supposed to be indexing, crunching, and disseminating information, it’s inconceivable that something so simple as fixing a single order error could escalate into a tragically comic Catch-22. I should have abandoned all efforts long before reaching the point of penning this post and looking back to the Apple Way.

To summarize: I received the wrong Pixel phone nearly a month ago. Google Store struggled to process a return authorization, because the device in hand didn’t match the one in the order. I eventually agreed to keep the thang, so long as the retailer could transfer the extended warranty—so-called “Preferred Care”—that I had paid for. But the process proved to be complicated, then necessity, after I unexpectedly needed to file a damage claim. You’ll have to read on for the sordid punchline, but suffice to say it all ends in a comedy of compounding errors.

Problems resolved! Please see:Thank-you, Google Store

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Apple’s Top-Tier iPhone Price is a Rainy Day

Trendsetter Apple has done it again! Just when you thought there was no innovation left in the smartphone market, CEO Tim Cook delivers the wildly price-disruptive iPhone XS Max 512GB for heart-stopping $1,449. Smartphones simply don’t cost this much. What other company would stoop so low by reaching so high? This thing is a monster with its 6.5-inch (nearly) edge-to-edge display; 2688 x 1242 resolution at 458 pixels per inch (less than Google Pixel 2 XL at 2880 x 1440 and 538 ppi); and dual-SIM support (so telemarketers can ring more often on two numbers).

For anyone whose hands aren’t too small to hold the new thang, iPhone XS Max is sure to draw maximum attention, letting all the little people know just how big deal you are. Praise be Mr. Cook. Only the privileged can afford this beautiful, beastly slab, short of taking out a second mortgage or cashing in their 401K. 

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My Last Trip to the Apple Store Genius Bar

Yesterday, the local Apple Store emailed that my wife’s former 13.3-inch MacBook Pro with Touch Bar was ready. We picked up the laptop hours later. If you haven’t heard about specks of debris causing MBP keyboard failure, I can confirm from our experience that such problem occurs. In mid-June 2018, Apple initiated a free repair program, which we used last week with surprisingly positive results.

I purchased the custom-configured MBP in mid-November 2016, and right out of the box the spacebar occasionally skipped. The malfunctioning worsened over time, and, coincidentally (or not), reached crisis a few days after Apple admitted to problems with the Butterfly keyboard. The spacebar became stiff to touch, requiring considerable pressure to push, sometimes working but more often not

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Quick Update: My Apple to Google Switch

Doubt disturbed my commitment to give up the Apple Way for the Google lifestyle two months ago (yesterday). Preparing to pack up my wife’s 64GB white iPhone X, I was taken aback by how pretty it was. She kept the thing in a case, which protected from damage but also obscured beauty. For fleeting seconds, I wondered why switch. Product design that generates joy is another benefit—and one transcending any, and every, feature.

But the moment passed, and I boxed up Anne’s smartphone along with my 256GB black iPhone X. Google gave great trade-in values, which dispatched the hassle of reselling the devices on Craigslist. Eight weeks later, writing this post on Pixelbook i7, I don’t regret the decision. Confession: The transition isn’t quite complete, but we’re getting there. 

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My Tidal Time Ends

As explained yesterday, Google Store Father’s Day sale specials spurred along my decision to abandon Apple for Pixel devices and supporting services, nothing more. I had contemplated such a move for some time before acting, which brings me to revealing another change: Leaving behind Tidal.

I have subscribed to the high-fi, lossless music streaming service since its rebranded launch under Jay Z (and partners) ownership: April 1, 2015. A few other times I cancelled, mainly because of monthly cost ($19.95), but resubscribed during the billing cycle. Why? I can hear the difference, particularly in vocals, which pulled me back. Every other option makes muddy audio. But I have finally decided to, regrettably, put value before fidelity. 

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OK, Google, I Surrender

They say the devil you know is better than the one you don’t. That sentiment is root of a change in progress: Abandoning Apple for Google, choosing one digital lifestyle over the other—and not for the first time. If you’d ask me on May 30th about giving up the fruit logo company for the search behemoth, the response would have been a chuckle. Yeah, right. But, correcting Apple co-founder Steve Jobs’ grammar, in less than 30 days I think differently, which whys this reflection explains.

Like many other decisions, this one didn’t just happen. Like suddenly blossoming Spring, change had been budding for many months, as the cold winter ways of my thinking responded to nurturing warmth and water. I was never really satisfied giving up my Pixel lifestyle—whether Chromebook, smartphone, or tablet—but did so somewhat reluctantly in March 2016 for three simple reasons that today aren’t as important. 

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The Cats of University Heights: Little

My wife called it a “tiger cat convention”—three beasties from the same household gathered around the front yard. We had never seen such a sight, and the owner later told me that it was a rare occurrence.

Little, who is shy compared to companions Bruce and Guido, is reasonably reluctant. At about two weeks old, he pushed through a neighbor’s fence to escape several dogs. That gent didn’t know what to do with the kitten; Guido’s mom stepped in, even feeding the furry tyke from a bottle those first days in her care. 

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The Worm in Apple’s App Store

Earlier today, I needed to get Skype onto my iPhone X to receive an overseas call. So I hauled over to the App Store, like any sensible iOS user would do. I was shocked—absolutely floored—to see an advert for Google Duo taking up about half the screen, and appearing above Skype.

You got to ask how many people end up downloading the upper one instead. I don’t often go to the App Store and wonder: How long has been this kind of aggressive placement? Looks like since the recent redesign. 

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Thinking About Apple HomePod

HomePod arrived yesterday at 9:40 a.m. PST; thank-you UPS for prompt delivery of my preorder. The device replaces Google Home, which will be dispatched to a new owner (hopefully), via Craigslist or NextDoor. Perhaps Big G’s assistant would have satisfied more if I lived the Google lifestyle like during my Android and Chromebook days. But I walk the Apple Way today, for better or for worse.

My initial reaction: Wow and uh-oh. The wow harkens back to the original iPod, which Apple released in October 2001. The company’s design ethic treated the overall experience as the user interface: Attach FireWire cable to Mac and device, music syncs. iTunes manages music on the Mac; for iPod, a simple scroll-wheel navigates tracks displayed on a small screen. The uncomplicated and understated approach defied the UX of every other MP3 sold by all other manufacturers. HomePod is a defining, roots-return that’s well-deserving of the portion of name in common with its forebear; both share in common emphasis on music listening as primary benefit. 

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My Personal Tech Kit 2018

I am a big believer in change, as being beneficial, and I will occasionally switch computing platforms to shake up habits and my digital lifestyle. Watching Google’s advances with Assistant, and anticipating release of a new Pixel Chromebook, I expected to swap out my Apple gear before end of the year. But that isn’t the case. I start 2018 pretty much as I did 2017—looking at that bitten-fruit logo on my major personal devices.

There is the 15.4-inch MacBook Pro with Touch Bar that I purchased during the last week of November 2016. The other three gadgets released last year and replace like gear: Apple Watch Series 3 LTE (Stainless Steel); iPad Pro 10.5 LTE; iPhone X. Additionally, there is an Apple TV 4K in the living room.